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Local Information > Local Contacts
Local Contacts

Customer Service

1. Contact Information:

Location Service Scope Key Contact Tel No.
Sydney Booking sydbkg@oocl.com  (61) 13 6625
  B/L Enquiry (Inbound) sydimpdoc@oocl.com (61) 13 6625
  B/L Enquiry (Outbound) oalexpdoc@oocl.com (61) 13 6625
Melbourne Booking melbkg@oocl.com (61) 13 6625
  B/L Enquiry (Inbound) melimpdoc@oocl.com (61) 13 6625
  B/L Enquiry (Outbound) melexpdoc@oocl.com (61) 13 6625
Brisbane B/L Enquiry (Inbound) bneimpdoc@oocl.com (61) 07 3899 3380
B/L Enquiry (Outbound) bnebkg@oocl.com (61) 07 3899 3380
Adelaide All Enquiries adlbkg@oocl.com (61) 08 8240 1881
Fremantle B/L Enquiry (Inbound) freimpdoc@oocl.com (61) 13 6625
All Enquiries (Outbound) frebkg@oocl.com (61) 13 6625
Hobart All Enquiries (Mel Office) tascsv@oocl.com (61) 03 9618 8888
 
Reefer General Enquiries oalrft@oocl.com (61) 1300 6625 73
Reefer Booking oalrftbkg@oocl.com (61) 1300 6625 73
Reefer Documentation oalrftdoc@oocl.com (61) 1300 6625 73

2. For EMERGENCIES after office hours, please contact:

Location Service Scope Name Mobile
Sydney Operation Enquiry John Willy (61) 0411 722421
  Customer Service Enquiry Phillip Zappala (61) 0417 484683
Melbourne Operation Enquiry Mike Bouahom (61) 0404 882092
  All Enquiries George Ikonomou (61) 0400 252127
Brisbane All Enquiries Barry Knaggs (61) 0411 250607
Adelaide All Enquiries William (Bill) Drewett (61) 0412 090339
Fremantle All Enquiries Jeff Byrd (61) 0421 288035
Hobart All Enquiries Michael Chadwick (61) 0402 315219
 
For further inquiries please contact Phillip Zappala.

Local Offices and Agents

Sydney
OOCL (Australia) Pty Ltd
Level 3, 107 Mount Street, North Sydney, NSW 2060
PO Box 1056, North Sydney NSW 2059
Tel: (61) 2 8912 8888
 		 Melbourne
OOCL (Australia) Pty Ltd
Level 13, North Tower 459 Collins Street, Melbourne,
VIC 3000
PO Box 888, Collins Street West, Melbourne VIC 8007, Australia
Tel: (61) 3 9618 8888
  
Brisbane
OOCL (Australia) Pty Ltd
M:53 Metroplex on Gateway
Unit 14, Suite 2
53 Metroplex Avenue
Murarrie QLD 4172
Tel: (61) 7 3899 3380
 		 Adelaide
OOCL (Australia) Pty Ltd
Level 1, 296 St Vincent Street, Port Adelaide
South Australia 5015
PO Box 280, Port Adelaide, SA 5015
Tel: (61) 8 8240 1881
 
 
Fremantle
OOCL (Australia) Pty Ltd
PO Box 7360, Secret Harbour WA 6173
or PO Box 1056, North Sydney NSW 2059
Tel: (61) 13 6625
 		 Tasmania - Hobart
OOCL (Australia) Pty Ltd
PO Box 83, North Hobart, TAS 7002
Tel: (61) 0402 315219
 
 

 

Location Service Department Key Contact Tel. No.
Sydney Management Eddy Declercq (61) 2 8912 8840
Finance & Administration Frankie Hung (61) 2 8912 8828
Operations John Willy (61) 2 8912 8891
Customer Service Phillip Zappala (61) 2 8912 8862
Marketing & Sales Tim Mason / Matthew Mealing (61) 2 8912 8831
Business Process & Systems Jeck Foo (61) 2 8912 8876
Human Resources Katherine Fleming (61) 2 8912 8821
Melbourne Sales George Ikonomou (61) 3 9618 8883
Brisbane Sales Barry Knaggs / Martin Drew (61) 7 3899 3380
Adelaide Sales William (Bill) Drewett (61) 8 8240 1881
Fremantle Sales Jeff Byrd (61) 0421 288035
Tasmania Sales Michael Chadwick (61) 0402 315219

 

 
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