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Local Information > Local Contacts > Toronto
Local Contacts
TORONTO CUSTOMER SERVICE CENTER (covers the provinces of Manitoba, New Brunswick, Newfoundland, Nova Scotia, Ontario, Prince Edward Island and Quebec)  

North America Customer Service Import Cargo Destination Handling Structure

Office Address:

OOCL (Canada) Inc.
185 The West Mall
Suite 900
Toronto, Ontario, Canada M9C 5L5
Phone: (1) 416 620-4040

Office Hours
Mon - Fri : 08:30 - 17:00 Eastern Time 

Customer Service and Sales Contact Information:
 

Scope Email Telephone Number
General Import Inquiries TORIMPORT@OOCL.COM (1) 888 388-6625
General Export Inquiries TOREXPORT@OOCL.COM (1) 888 388-6625
Reefer Export Inquiries REEFERCHI@OOCL.COM (1) 888 388-6625
Project and Oversized Cargo NAOOCLPC@OOCL.COM (1) 888 388-6625
Export Documentation NADOCCA@OOCL.COM (1) 800 822-6625
Rate Inquiries CANRATE@OOCL.COM (1) 888 888-6625
Sales Inquiries (1) 888 888-6625

Management Team Contact Information:

Scope Contact Name Telephone Number
Customer Service Manager Teresa Chow (1) 416 620-8917
Center Sales Manager Grace Liang (1) 416 620-8915
Operations Manager Nelson Tsoi (1) 416 620-8920

 

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