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Place a Booking
Customer can place bookings with us through the following channels:
1. Online booking via My OOCL Centre (http://www.oocl.com/) or CargoSmart (http://www.cargosmart.com/).
You need to register before making the first booking. Please register at https://moc.oocl.com/admin/registration/reg_registration_submit_main.jsf.
For detail, please refer to http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Booking.htm
2. EDI Booking
We can handle both the EDIFACT as well as X.12 formats. Please refer to http://www.oocl.com/eng/ourservices/eservices/edi/ for implementation guides, more information about messages, formats and protocols, and other information to help you get started.
For reefer, dangerous goods, shipper owned containers, additional forms are required. Please fill in the appropriate forms and upload to us via the Shipment Folder in My OOCL Center.
For details of the Shipment Folder, please visit: http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Shipment+Folder.htm.
For additional forms, please visit:
http://www.oocl.com/china/eng/localinformation/eforms/
For Booking general enquiries, please enquire via:
My OOCL Centre http://www.oocl.com/ or
OOCL Mobile http://m.oocl.com/ or
CargoSmart http://www.cargosmart.com/
Any other information not available from above 3 channels, please contact our Customer Service:
http://www.oocl.com/china/eng/localinformation/localcontacts
Export Documentation
Customer can submit SI to us through the following channels:
1. SI via My OOCL Centre (http://www.oocl.com/) or CargoSmart (http://www.cargosmart.com/).
2. SI via EDI
We can handle both the EDIFACT as well as X.12 formats. Please refer to http://www.oocl.com/eng/ourservices/eservices/edi/ for implementation guides, more information about messages, formats and protocols, and other information to help you get started.
Issuance of Original Bill of Ladings (OB/Ls) or Sea Waybill (Express Bill)
For complete SI received before the vessel sailed, the OB/L will be ready for collection within 24 hours after vessel sailed.
For complete SI received after vessel sailed, the OB/L will be ready for collection within 24 hours after submission of the complete SI.
You may obtain OB/Ls or Sea Waybill by:
1. On-Line Download through My OOCL Center (http://www.oocl.com/eng/ourservices/eservices/myooclcenter/BL+Document+Manager.htm)
2. OOCL Counter Offices
http://www.oocl.com/china/eng/localinformation/localcontacts
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