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About OOCL > Customer Service
Customer Service
Customer Service
 OOCL Offers Multiple Channels for Customer Feedback!
  No matter it is a compliment on a job well done, or a comment telling us where we need improvement, OOCL offers multiple convenient channels for customers to give us their feedback.
September 14, 2011
   
 OOCL's Green Effort Around the World!
  As a socially responsible corporate citizen, OOCL recognizes the importance of taking responsibility for its industry effect on the environment. Other than our active participation in various industry initiatives, we also focus on “Going Green” at local level around our global offices.
September 14, 2011
   
 OOCL launches re-designed corporate website
  We are pleased to inform you that OOCL has launched our redesigned corporate website (www.oocl.com) to provide you with more comprehensive information and a range of high-quality services.
September 09, 2011
   
 E-Signature on Bills of Lading Has Become the Standard for Shortened Transaction Time
  Recognizing the benefit of shortened transaction time, the majority of OOCL customers has already switched to e-signature on Bills of Lading (“B/L”), according to the latest statistics.
September 08, 2011
   
 Payment Receipts Can Now Be Stored and Retrieved from “My OOCL Center” Shipment Folder!
  OOCL customers can now request to retrieve payment receipts from “My OOCL Center” Shipment Folder. “Payment Receipt” is the 69th type of document that can be managed through this online repository, designed for the ease of shipment-related document storage, retrieval, printing and even sharing. OOCL Korea will be the first region to offer this to meet local customers’ requirement.
August 22, 2011
   
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