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About OOCL > Customer Service
Customer Service
Customer Service
 German Authority’s Requirement for HS Code for all Cargoes Entering or to be Transshipped at German Ports
  OOCL strongly recommends our customers to provide the appropriate HS Code in the Shipping Instruction for all cargoes entering or to be transshipped at German ports.
March 15, 2013
   
 OOCL Lite Enables Secured Login for Checking Shipment Details via Smartphones!
  In the latest OOCL Lite version, registered “My OOCL Center” (MOC) customers can now access shipment details and much more in a secured environment by logging in with the MOC User ID and Password.
February 04, 2013
   
 OOCL Lite 3.0 iPhone and Android Versions are Now Available and with New Features!
  OOCL Lite 3.0 iPhone and Android versions are now available for download from the App Store and Google Play Store. In this latest v3.0, we have added new features: 1) Detailed Container Specification Enquiry 2) OOCL News and 3) Carbon Calculator. For continuous customer experience improvement, we have also fine-tuned some of the existing features.
June 18, 2012
   
 500,000 Boxes’ Detailed Container Specification Is Now Available Online
  From internal dimensions to construction details for dry boxes, and adding useable cubic capacity to refrigerant type for reefer boxes, OOCL has enabled the online Detailed Container Specification Enquiry feature, covering about 350,000 OOLU prefix boxes in OOCL’s current stock, plus 150,000 non-OOLU prefix boxes that OOCL has once used or are still using.
April 10, 2012
   
 Update on New ISO Standard for High Security Seal – ISO 17712:2010
  Further to our previous customer advisory (February 10) on the “New ISO Standard for High Security Seal – ISO 17712:2010”, an update has been issued by the U.S. Customs Border Protection (CBP).
February 17, 2012
   
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