​MyOOCLReefer 

Customers shipping temperature-sensitive goods such as fruits, vegetables, and seafood in reefers, are always concerned about the temperature and humidity conditions inside the container. In order to provide customers with reliable temperature and humidity information and to maintain and develop company’s competitive advantage and reputation, OOCL introduced the MyOOCLReefer service in August.

MyOOCLReefer is a value-added service that uses the innovative homegrown technology to record temperature and relative humidity readings inside a container in transit and relay this data back to OOCL’s central servers, which is then made available, through MY OOCL Center (MOC), to customers subscribing to the service. The device recording the readings is developed by our R&D team and it makes use of GPS and cellular network to transmit this data.

MyOOCLReefer provides useful information to customers and ensures agreed service levels are maintained. Customers subscribing to the MyOOCLReefer service receive a host of benefits, such as access to temperature and relative humidity data, support channel, and briefing on the data displayed in MOC. The service is backed up by a dedicated 24/7 customer support team. 

MyOOCLReefer provides the operation team with a monitoring capability to ensure quicker response to exceptions and to minimize their impact on the cargo. This new service will further improve our operational efficiency and help us provide better service to our customers.  We are now looking forward to hearing from our subscribed customers to explore more functionality for fulfilling customer demand.