Orient Overseas Container Line works with Dell on global desktop deployment program and reduces total cost of ownership by approximately 50 percent.
“Deploying preconfigured, customized desktops with minimal effort is significant for us. Dell offered this service, which reduces the resources we need to deploy the desktops by around 75 percent.” - Warren Ma, deputy general manager of Information Services, Orient Overseas Container Line, Hong Kong.
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OOCL wanted to improve its customer service and reduce the total cost of ownership of its desktops through a worldwide refresh program.
OOCL worked with Dell on a global program, which included hardware customization, and standardized pricing and deployment.
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Hardware customization reduced deployment costs by approximately 75 percent
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Total cost of ownership decreased by 50 percent with global pricing
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Customer service improved with faster response times
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Quicker issue resolution with Dell Support Services
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Planned desktop deployment to 29 countries in just one month
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You can read this interesting story at the DELL websiite.
