e-Services

Milestone Notifications and Exception Alerts


To get started, either register or sign in at www.cargosmart.com.

You can subscribe to event-driven e-mail notifications to inform you when shipment activities occur. CargoSmart offers Milestone Notifications related to documentation, booking, and container status that help you save time and money by delivering the information you need to minimize calls to carriers, ensure fast pickups, and minimize your demurrage charges. Shipment Exception Alerts are automatically generated e-mails that notify you when major changes to your shipment plans occur so that you can initiate work-around plans to ensure that your shipment process runs smoothly. You can select to receive information about changes to bookings, shipments, and documentation. You can also select to be notified up to five days in advance that your detention and/or demurrage free time is about to expire.

Milestone Notifications

Container Status at Orgin:

Empty Container Picked Up
Full Container Received by Carrier at Origin
Departure from First Intermodal Hub
Arrival at First Port of Load
Loaded on Board at First Port of Load
Discharged at Port of Transshipment
Loaded at Port of Transshipment

Container Status at Destination:

• Discharged from Vessel at Last Port of Discharge
• Intermodal Departure from Last Port of Discharge
• Arrival at Last Intermodal Hub
• Picked up at Final Destination for Delivery
• Empty Container Returned to Carrier at Destination

Booking Status:

• CargoSmart Internet Booking Request Processed
• Booking Details Received from Carrier

Documentation and Payment Status:

• Shipping Instructions Received by Carrier
• Collect Charges Received by Carrier
• Original Bill of Lading Received by Carrier

Container Event (Cargo Related):

• Container Vanned at Origin
• Container Devanned at Origin
• Container Vanned at Destination
• Container Devanned at Destination

Shipment Exception Alerts

Booking Changes:

• Status Change
• Vessel Change
• Routing Change
• Cargo Package Quantity or Description Change
• Container Quantity or Container Type Change
• Container Transfer

Shipment Changes :

• Estimated Date of Arrival Changed at Last Port of Discharge
• Container Repacked

Detention and Demurrage Expiration:

• Detention Last Free Date at Origin Expires in (1-5) Day(s)
• Demurrage Last Free Date at Destination Expires in (1-5) Day(s)
• Detention Last Free Date at Destination Expires in (1-5) Day(s)

Documentation Changes:

• Bill of Lading Deleted by Carrier