Dear Valued Customer,
 

OOCL operational update: Extended free time period in detention calculation

 
In consideration of the effects from the COVID-19 outbreak in China, OOCL is offering an extended free time period in the detention calculation from February 10 to 16 and this is in addition to the arrangement presented in the customer advisory on February 3. This extension is only applicable to import cargo inbound to Northern and Southern China, and excludes other items such as storage and monitoring fees.

More details on related exclusions, tariffs and fees can be found HERE.

Please use the webpage link to Tariff & Rate Enquiry for full price (including base rate, bunker related charges, security related charges and additional charges and surcharges reflecting high demand, such as Peak Season Surcharges) on www.oocl.com. Local surcharges and contingency charges may apply.

Customer FAQ:

Q1: In addition to the arrangement announced in the customer advisory on February 3, what will be the total free time period being offered with this extension?

A: In general, the detention free time expiring on or after January 25 will be extended to February 9 for China EXPORTS, and February 16 for China IMPORTS. The actual detention calculation would depend on many other factors as usual, and as such please refer to our website HERE or contact our local customer service representatives for further details.
 
Q2: Is the extended free time period also applicable to shipments to/from Hong Kong or Macau?

A: This extended free time period is only offered to OOCL shipments to/from Mainland China ports affected by the extended Chinese National New Year holiday and COVID-19 outbreak but is NOT applicable to shipments to/from Hong Kong and Macau ports.  
 
Q3: If my shipment’s free time expired on January 24 or even earlier, do those shipments enjoy this extension?

A: No.  This extension is only applicable to OOCL shipments affected by the extended Chinese National New Year holiday and COVID-19 outbreak in China, so any free time already expired on January 24 or earlier is not entitled for this extension.
 
Thank you for your understanding and support of OOCL.
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