​Dear Valued Customer,
 

OOCL global operational updates (23 Mar 2020)

 
In view of the current situation of the COVID-19 outbreak, we are taking appropriate steps across our global network in order to ensure the health and safety of our staff and the continuity of high levels of service to our customers.
 
We are closely monitoring the current COVID-19 outbreak situation across the globe and maintaining close communications with our customers. To protect our staff and client, we have been taking various precautionary measures for OOCL offices worldwide.  Special office and operational adjustments, such as staff segregation and work-from-home arrangements, have already been implemented in various cities and regions.  During these extraordinary times, we very much appreciate those who have been very patient and understanding while we make the necessary adjustments to our operations as situations change and evolve.  

We are pleased to say that our IT strength and capability have proved to be successful in providing us the operational agility to continue servicing our customers, such as booking acceptance, contingency planning and other related services. We encourage all of our customers to utilize our effective online tools to expedite any queries and manage your shipment via MyOOCLCenter (MOC) and OOCL’s Mobile Solutions. Our customers should have full confidence that we are operating business as usual.
 
For further information and enquiries, please feel free to reach out to our local customer service representatives and by clicking HERE, you will find very useful contact details of our entire global network.

Thank you for your understanding and continued support of OOCL.