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Chinese AI Chatbot for OOCL.com, My OOCL Center and FreightSmart
Chinese AI Chatbot for OOCL.com, My OOCL Center and FreightSmart
May 07, 2023
​Dear Valued Customers,

OOCL is further embracing the use of Artificial Intelligence (AI) tools with the aim of enhancing your customer service experience.


We are delighted to introduce our new online chat "Fin" 小飞 powered by Alibaba Cloud (阿里雲). At initial stage, we support simplified Chinese. The development of the English version is underway.


Chat now with "Fin" 小飞. You could ask various subjects, such as shipment schedules, FreightSmart product information, Cargo Tracking and more. Please visit our website at www.oocl.com to chat with "Fin" 小飞. 

Thank you for your continued support of OOCL.

​

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