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Local Information > Customer Service Guide > Payment Procedures
Customer Service Guide

Payment Process

Invoice

Please obtain Original Invoice as well as Copy Invoice through any of the following channels:

a)    Download from http://www.oocl.com/

b)    Via EDI.  We can handle both the EDIFACT as well as X.12 formats.  Please refer to http://www.oocl.com/eng/ourservices/eservices/edi/ for implementation guides, more information about messages, formats and protocols, and other information to help you get started

c)    eMail.  Please contact our customer service representative for the service.  http://www.oocl.com/india/eng/localinformation/localcontacts/

d)    send the request to BBYIBDOC@OOCL.COM.

Payment Method

a)    Demand Draft:

Payee: Orient Overseas Container Line Ltd

 

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