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Customer Service Guide
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Payment Process
Invoice
Please obtain Original Invoice as well as Copy Invoice through any of the following channels:
a) Download from http://www.oocl.com/
b) Via EDI. We can handle both the EDIFACT as well as X.12 formats. Please refer to http://www.oocl.com/eng/ourservices/eservices/edi/ for implementation guides, more information about messages, formats and protocols, and other information to help you get started.
c) eMail. Please contact our customer service representative for the service. http://www.oocl.com/india/eng/localinformation/localcontacts/
d) send the request to BBYIBDOC@OOCL.COM.
Payment Method
a) Demand Draft:
Payee: Orient Overseas Container Line Ltd
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