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Office Address :

 


Levington Office (in United Kingdom)

Orient Overseas Container Line Limited - UK Branch
OOCL House, Bridge Road,
Levington, Ipswich
Suffolk IP10 0NE
United Kingdom

Switchboard Tel: (44) 1473 659 000 **Please use Direct Numbers below for quicker response)**

Office Hours
Mon – Fri : 08:30 – 17:30 

 


Customer Service Contact Information

 

Customer Service Contacts
Office & Geographical CoverageScopeContact NameEmailPhone Number
Levington (For customers in England, Wales, Scotland and Ireland)Export Bookings: General, Project and DGUKEXPORTSUKEXPORTS@oocl.com(44) 1473 654438
Export Bookings: ReeferOOCLLEVRFOOCLLEVRF@OOCL.COM(44) 1473 654434
Export UCRs (if customer performing customs clearance)OOCLUCROOCLUCR@OOCL.COM--
Export Customs Clearance (if OOCL performing customs clearance)EXCLEAREXCLEAR@oocl.com(44) 1473 654411
Export Documentation (for Shipping Instructions and draft B/L confirmations or amendments)ODCSHAUKODCSHAUK@oocl.com(44) 1473 654439
Import Merchant Haulage Pre-ExecsWebClick HERE  (Import empty restitution only)--
Export Merchant Haulage Pre-ExecsSHAOUKEXSHAOUKEX@OOCL.COM (Export laden pre-notification only)  --
Import Delivery Bookings, Cancellations & Amendments.LEVDELIVERYhttps://ukcr.home.oocl.com/(44) 1473 654431
Delivery or Collection ETA Queries (for same day bookings)UKTRNSPTuktrnspt@oocl.com(44) 1473 654433
Import Merchant Haulage Releases:LEVRELEASEhttps://ukcr.home.oocl.com/(44) 1473 654431
Accounts Receivable (Sales Ledger)Trina Miller
trina.miller@oocl.com(44) 1473 654237
Mo Kuszewskimaureen.kuszewski@oocl.com  (44) 1473 654310
Mandy Sayers mandy.sayers@oocl.com(44) 1473 654290
Customer Invoice Queries Only (not general accounts)OUKLIQRYOUKLIQRY@oocl.com-
​Accounts Payable (Purchase Ledger)​Simon Crane simon.crane@oocl.com​
​(44) 1473 654238

 

Sales Contact Information

  Sales Contact  Postcodes  Name  Email  Phone Number
Assistant ManagerRepublic of IrelandChristina Freebairnsales-ireland@oocl.com​
(44) 1473 654319​
(44) 7707 868 429


Emergency Contacts After Office Hours

LocationScopePhone Number
LevingtonOperations/Equipment(44) 7771 815585
Customer Service(44) 7516 922191

 

Please note that email addresses provided by customers during the course of normal business transactions may be retained and used for marketing purposes. By providing us with an email address you are deemed to have agree to such usage, however if you wish to opt-out of this service please contact us.

A private limited company incorporated in Hong Kong and registered with the Hong Kong Companies Registry with company no. 42241. Head office: 33/F Harbour Centre, 25 Harbour Road, Wanchai, Hong Kong. UK Branch office registered with Companies House, Company No. FC030216 Branch No. BR015210

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