Local Information
Home  /  Local Information  /  
Local Contacts
Local Contacts

Office Addresses & Office Hours
Customer Service & Sales Contact Information
Emergency Contacts After Office Hours

Office Address :

Levington Office (in United Kingdom)

Orient Overseas Container Line Limited - UK Branch
OOCL House, Bridge Road,
Levington, Ipswich
Suffolk IP10 0NE
United Kingdom

Switchboard Tel: (44) 1473 659 000 **Please use Direct Numbers below for quicker response)**

Office Hours
Mon – Fri : 08:30 – 17:30 

Customer Service Contact Information

Customer Service Contacts
Office & Geographical CoverageScopeContact NameEmailPhone Number
Levington (For customers in England, Wales, Scotland and Ireland)Export Bookings: General and 1473 654438
Export Bookings: ReeferOOCLLEVRFOOCLLEVRF@OOCL.COM(44) 1473 654434
Export Bookings: Project 1473 654441
Export UCRs (if customer performing customs clearance)OOCLUCROOCLUCR@OOCL.COM--
Export Customs Clearance (if OOCL performing customs clearance) 1473 654411
Export Documentation (for Shipping Instructions and draft B/L confirmations or amendments) 1473 654439
Import Merchant Haulage Pre-ExecsWebClick HERE  (Import empty restitution only)--
Export Merchant Haulage Pre-ExecsSHAOUKEXSHAOUKEX@OOCL.COM (Export laden pre-notification only)  --
Import Delivery Bookings, Cancellations & 1473 654431
Delivery or Collection ETA Queries (for same day bookings) 1473 654433
Import Merchant Haulage 1473 654431
Accounts Payable (Purchase Ledger)Christine 1473 654238
Accounts Receivable (Sales Ledger) - Credit CustomersA-F Diane 1473 654237
G-N Mo  (44) 1473 654310
O-Z: Mandy Sayers 1473 654290
Accounts Receivable (Sales Ledger) - Non Credit CustomersLEVNONCREDIT 1473 654260
Customer Invoice Queries Only (not general accounts)


Sales Contact Information

Sales ContactsPostcodesNameEmailPhone Number
Assistant General Manager, SalesRepublic of IrelandJeff 1473 654467

Emergency Contacts After Office Hours

LocationScopePhone Number
LevingtonOperations/Equipment(44) 7771 815585
Customer Service(44) 7516 922191


Please note that email addresses provided by customers during the course of normal business transactions may be retained and used for marketing purposes. By providing us with an email address you are deemed to have agree to such usage, however if you wish to opt-out of this service please contact us.

A private limited company incorporated in Hong Kong and registered with the Hong Kong Companies Registry with company no. 42241. Head office: 33/F Harbour Centre, 25 Harbour Road, Wanchai, Hong Kong. UK Branch office registered with Companies House, Company No. FC030216 Branch No. BR015210

    Local Information