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Local Information
	About OOCL Italy
	Local News
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	Service Profile
	Terminals & Facilities
	Operational Restrictions
	Demurrage & Detention Free Time and Charges
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Local Contacts

Customer Service

1. Office Hours:

Monday - Friday : 09:00hrs - 13:00hrs , 14:00hrs - 18:00hrs

2. Contact Information:

Service Scope	Key Contact	Tel No.
Import Customer Service	Lorenzo Violini	(39) 010 859 8303
Outbound Documentation / Booking Desk	Maria Teresa Surace Michele Pensato	(39) 010 859 8320 (39) 010 859 8321
Management / Communications / Customer Service	Alfredo Floro	(39) 010 859 8310
Sales	Salvatore Cannizzaro Gabriele Zeni	Mobile (39) 340 073 519 Work (39) 010 859 8328 (39) 010 859 8323

3. For EMERGENCIES after office hours, please contact:

Service Scope Key Contact Tel No. Mobile No

Management / Customer Service Alfredo Floro (39) 010 859 8310 (39) 349 5929753

Operations / IB Supervisor Stephen Rosso (39) 010 859 8315
(39) 347 0834841

Equipment / Land Operations Tomaso Bottaro (39) 010 859 8316 (39) 347 0834841

Local Offices and Agents

Genoa
OOCL (Italy) S.r.l.
Torri Piane
9n Via Pietro Chiesa
16149 Genoa
Tel: (39) 010 859 8301

Location	Service Department	Key Cotact	Tel No.
Genoa
	Management / Communications / Customer Service	Alfredo Floro	(39) 010 859 8310
	Sales	Salvatore Cannizzaro Gabriele Zeni	(39) 340 073 3519 (39) 010 859 8323
	Documentation OB / Booking Desk	Maria Teresa Surace Michele Pensato	(39) 010 859 8320 (39) 010 859 8321
	Inbound Customer Service	Lorenzo Violini Matteo Travagli	(39) 010 859 8303 (39) 010 859 8308
	Operations / IB Supervisor	Stephen Rosso	(39) 010 859 8315
	Land Transportation	Davide Olcese	(39) 010 859 8307
	Equipment Movements	Tomaso Bottaro	(39) 010 859 8316
	Senior Accountant / HRA	Filippo Aragone	(39) 010 859 8325
	Finance	Salvatore Spadaro Mara Cuoghi	(39) 010 859 8326 (39) 010 859 8327