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Local Information
	About OOCL Netherlands
	Local News
	Newsletter
	Local Contacts
	Service Profile
	Vessel Information Board
	Terminals & Facilities
	Operational Restrictions
	Demurrage & Detention Free Time and Charges
	Local Surcharges
	Customer Information Centre
	e-Forms
	Careers at OOCL Netherlands

Local Contacts

Customer Service

1. Office Hours:

Mon - Fri : 08:30hrs - 17:00hrs

2. Contact Information:

Customer Service Center Telephone (IVR) Key Contact

Rotterdam (31) 10 2248288

Antwerp (32) 03 2348888

Customer Service Email Contact Service Email address

Inbound dept Rotterdam all trades rtmibcsu@oocl.com

Inbound dept Antwerp Far East/Australia anribasia@oocl.com

Transatlantic anribatla@oocl.com

3. For EMERGENCIES after office hours, please contact:

Service Scope	Key Contact	Tel No.
Equipment Control	Benny Pinxten	(32) 474 969900
Inbound Doc/CSU	Richard Jansegers	(32) 473 730445
Outbound Documentation	Jan Ryckbosch	(32) 475 911479
Operations	Peter Hogesteeger	(31) 6 47152275
Port Operations	Departement	(31) 6 51237448
Sales	Marcel van den Eijnden	(31) 6 51230719
Transport	Olivier Meyers	(32) 477 448307

Local Offices and Agents

OOCL Netherlands Branch
Weena Zuid 164 - 5th Floor
NL-3012 NC Rotterdam
Netherlands
General Tel: (31) 10 224 8222
Operations Tel : (31) 10 2248280

Service Department	Key Contact	Tel No.
Business Process & Systems / IT	Carine Van Cleemput	(31) 10 224 8206
Customer Service Outbound	Ronald van Goch	(31) 10 224 8204
Customer Service Inbound	Astrid van Meurs	(31) 10 224 8266
Finance & Accounts	Tom Verstraeten	(31) 10 224 8252
Human Resources	Carine Van Cleemput	(31) 10 224 8206
Marketing	Louisette Van de Wauwer	(32) 3 234 8885
Operations	Peter Hogesteeger	(31) 10 224 8287
Quality Assurance Representative	Rudy Pols	(31) 10 224 8227
Reefer Management - Benelux	Rob Bergen	(31) 10 224 8211
Sales Management	Marcel van den Eijnden	(31) 10 224 8219