Home
Change Location
Customers Feedback Suppliers Feedback Contact Us
e-Subscription
 
Philippines
Local Information
  About OOCL Philippines  
  Local News  
Local Contacts
  Service Profile  
  Vessel Information Board  
  Terminals & Facilities  
  Operational Restrictions  
  Demurrage & Detention Free Time and Charges  
  Local Surcharges  
  e-Forms  
  Careers at OOCL Philippines  
  Customer Service Guide  
  Office Calendar  
Local Information > Local Contacts
Local Contacts

Office Address & Office Hour







Customer Service & Sales Contact Information







Emergency Contacts After Office Hours







Management Team Contact Information

 

Office Address :















Manila Office















11th Floor, Two-Ecom Centre-Tower B, Bayshore Ave. Mall of Asia Complex, Pasay City 1300, Philippines















Tel: (632) 5548000; (632) 5548079; (632) 5548080























Office Hours







Mon – Fri : 08:30 – 17:30







Note : Counter Processing is until 16:30 only

Cebu Office















2/F Carlos Perez Building,







A.C. Cortez Avenue, Mandaue City







Cebu, Philippines















Tel: (6332) 3440578; (6332) 3437594























Office Hours







Mon – Fri : 08:30 – 17: 30

Davao Office















Unit 105, 1st Floor , Topaz Tower (IT Bldg 3)







Damosa IT Park, J.P. Laurel Avenue







Lanang, Davao City, Philippine 8000 















Tel: (6382) 2853383; 







(6382) 2852871; 







(6382) 2853384























Office Hours







Mon – Fri : 08:30 – 17:30

















Customer Service & Sales Contact Information :

Customer Service Contacts

Location

Scope

Email

Phone Number

Manila

Outbound

Booking

opibkgcsv@oocl.com

(632)5548000

Bill of Lading/Invoice (Non-credit accounts) and Shipping Instruction Submission

mnlobdoc@oocl.com

(632)5548016;







(632)5548137;







(632)5548010

Invoice request (Credit accounts)

rizabel.gabriel-domingo@oocl.com







mnlfin01@oocl.com

(632)5548095;







(632)5548096

Inbound

General Import Inquiry

opiibdoc@oocl.com

(632)5548000

Invoice request (Credit accounts)

rizabel.gabriel-domingo@oocl.com







mnlfin01@oocl.com

(632)5548095;







(632)5548096

Cebu

Outbound and Inbound

Booking and Shipping Instruction Submission

cebbkg@oocl.com

(6332)3440578







(6332) 3437594

Davao

Outbound and Inbound

Booking and Shipping Instruction Submission

dvobkg@oocl.com

(6382) 2853383

 

Sales Contacts

Location

Scope

Contact Name

Email

Phone Number

 Manila

ALL TRADES

Jan Allaine Barrientos

Ron Bryan Balarias

OPIMS@oocl.com

(632) 554-8080

Cebu

ALL

Connie Camballa

connie.camballa@oocl.com

(6332) 3437593

Davao

ALL

Connie Camballa

connie.camballa@oocl.com

(6382) 2852871

 









































































Emergency  Contacts After Office Hours:

Mon - Fri : 17:30 - 23:00







Sat : 12:30 - 23:00







Sun & Holidays: 09:00 - 23:00

Location

Scope

Phone Number

Manila

Outbound Customer Service

(63-917)8395024;







(63-917)8633081;







(63-917)8630698

Inbound Customer Service

(63-917)8317907;







(63-917)8395019

Operations/Equipment

(63-917)8395002

Cebu

Customer Service/Operations/Equipment

(63-917)8388952;







(63-917)5267061

Davao

Customer Service/Operations/Equipment

(63-917)5267061;







(63-917)8169159









Management Team Contact Information :

Location

Scope

Contact Name

Email

Phone Number

Manila

Customer Service

Denise Emile Tolentino

denise.emile.tolentino@oocl.com

(632) – 554-8080

Operations

Leah Ramos

leah.ramos@oocl.com

Financial Control

Claire Suvissor-Pancho

claire.suvissor-pancho@oocl.com

Cebu

ALL

Laurelle Joan LaoConnie Camballa









connie.camballa@oocl.com

 

 

(6332) - 343-7593

Davao

ALL

Connie Camballa

 









connie.camballa@oocl.com

 

 

(6382) - 285-2871

 

Operations Contact Details :















Type of Inquiry

Inquiry Hours

Operations Contact Details

Email Address

Contact number

24/7 Container Pre-advise (Manila North Harbour & Manila South Harbour)

24/7

ooclmict@oocl.com

632-5548053; 09286914151

Container Empty Returns

24/7

ooclmict@oocl.com

632-5548053

Arrastre Payment & Export Declaration Submission

24/7

ooclmict@oocl.com

632-5548053

Delivery Order / Webtrack Concerns -  Manila South Harbour

Mon. to Fri.  (0830H to 1730H)

ooclmict@oocl.com

632-5548056

Delivery Order / Web Container Release Order (CRO) Concerns - Manila North Harbour

Mon. to Fri. (0830H







to 1730H)

ooclmict@oocl.com

632-5548054

 

 

 

 

Print Page Print Version