- Offer a streamlined process for managing the interaction between OOCL and you.
- All service requests will be automatically routed to the responsible staff.
- All transactions are logged.
- You can easily monitor the status of your request.
- It’s no longer necessary to make regular phone calls to get an update about your request.
- You can have detailed audit trail with OOCL.
Create Service Request
- According to the services available to your location, you can pick and submit relevant service request to OOCL.
To Do List Search
- Whenever OOCL needs you to perform certain tasks, it will show on your To-Do-List.
- E-mail notification is also available.
My Request Search
- You can monitor the status of every Service Request you submitted to OOCL.
- E-mail notification is also available.
Interaction History
- You can search and view the detailed audit trail of the shipment.
Please sign-in or register My OOCL Center.
To begin using Service Request, your company administrator must grant you access to Service Request in your user profile.
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