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Export Process
Place a Booking
Customer can place bookings with us through the following channels:
1. Online booking via My OOCL Centre (www.oocl.com) or CargoSmart (www.cargosmart.com).
Booking Acknowledgement will be sent within 3 Hours
You need to register before making the first booking. Please register at https://moc.oocl.com/admin/registration/reg_registration_submit_main.jsf.
For detail, please refer to
http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Booking.htm
2. Email Booking
Booking Acknowledgement will be sent within 3 Hours
Please send your Booking Order to OSPS-CSV@oocl.com.
For reefer, dangerous goods, shipper owned containers, additional forms are required. Please fill in the appropriate forms and upload to us via the Shipment Folder in My OOCL Center.
For details of the Shipment Folder, please visit: http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Shipment+Folder.htm.
For additional forms, please visit:
http://www.oocl.com/spain/eng/localinformation/eforms/
For Booking general enquiries, please enquire via:
My OOCL Centre http://www.oocl.com or
OOCL Mobile http://m.oocl.com or
CargoSmart http://www.CargoSmart
Any other information not available from above 3 channels, please contact our Customer Service: http://www.oocl.com/spain/eng/localinformation/localcontacts/?site=spain&lang=eng
Export Documentation
Shipping Instruction (SI). Please submit SI to us before the SI Cutoff as per below schedule:
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Cargo destined to:
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SI Cutoff:
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China
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2 working day before ETD (Please refer to Booking Acknowledgement for the latest SI Cutoff time)
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United States
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Canada
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Intra Asia (except China)
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2 working day before ETD
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Middle East / Subcontinent
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Australia / New Zealand
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2 working day before ETD
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Europe
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2 working days before ETD
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Customer can submit SI to us through the following channels:
1. SI via My OOCL Centre (www.oocl.com) or CargoSmart (www.cargosmart.com).
Draft B/L will be available within 6 working hours upon receipt of complete SI.
2. SI via EDI
Draft B/L will be available within 6 working hours upon receipt of complete SI
We can handle both the EDIFACT as well as X.12 formats. Please refer to http://www.oocl.com/eng/ourservices/eservices/edi/ for implementation guides, more information about messages, formats and protocols, and other information to help you get started.
3. SI via eMail
Please fill in the SI Template form (http://www.oocl.com/spain/eng/localinformation/eforms/) and email the form to OSPS-CSV@oocl.com.
Draft B/L will be available within 24 hours upon receipt of complete SI
Issuance of Original Bill of Ladings (OB/Ls) or Sea Waybill (Express Bill)
For complete SI received before the vessel sailed, the OB/L will be ready for collection within 24 hours after vessel sailed.
For complete SI received after vessel sailed, the OB/L will be ready for collection within 24 hours after submission of the complete SI.
You may obtain OB/Ls or Sea Waybill by:
On-Line Download through My OOCL Center (http://www.oocl.com/eng/ourservices/eservices/myooclcenter/BL+Document+Manager.htm)
OOCL Counter Offices (http://www.oocl.com/eng/officedirectory/eut/spain.htm)
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