Import Process

Arrival Notice

Arrival Notices will be sent to customer

·          At least 1 days before vessel arrival at port.

For arrangement to receive arrival notice through My OOCL Center, please refer to: http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Arrival+Notice.htm

Delivery Order

Delivery Order will be released upon the submission of:

a)    payment of outstanding charges including Detention and Demurrage (Please refer to http://www.oocl.com/spain/eng/localinformation/ddfreetime/default.htm)

b)    submission of relevant IB documentation

c)     duly endorsed Original Bill of Lading; or a proof of identity if a Sea Waybill

Merchant Haulage Arrangement

a) Please access My OOCL Center and submit service request; or

b) Send email to OSPS-CSV@oocl.com for such arrangement.