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Customer Service Guide

Local Contacts

Customer Service

1. Local Office

Bilbao

  • Mon - Thu : 09:00hrs - 13:45hrs , 15:00hrs - 18:00hrs
  • Fri            : 09:00hrs - 13:45hrs , 15:00hrs - 16:30hrs

Barcelona

  • Mon - Thu : 08:30hrs - 13:30hrs , 15:30hrs - 18:30hrs
  • Fri            : 08:30hrs - 13:30hrs , 15:30hrs - 16:30hrs

Vigo

  • Mon - Thu : 08:30hrs - 14:00hrs , 15:00hrs - 17:30hrs
  • Fri            : 08:30hrs - 14:00hrs , 15:00hrs - 17:00hrs

2. Contact Information:

Location Service Scope Key Contact Tel No.
Bilbao Inbound Customer Service Nuria Sanchez (34) 94 435 4496
Sales Diana Miranda
Nerea Loredo
(34) 94 435 4487
(34) 94 435 4486
Operations Coordinator Victoria Menendez (34) 94 435 4494
Barcelona Inbound Customer Service Lucia Perez
de la Torre
(34) 93 481 4269
Outbound Customer Service Maria Nicolas (34) 93 481 4267
Vigo Inbound Customer Service Monica Corral (34) 98 644 3585
Outbound Customer Service Jose Barrientos (34) 98 644 3584


Local Offices and Agents

Bilbao
Orient Overseas Container Line (Spain), S.L.
c/. Ibañez de Bilbao, 28
Planta 5 - Oficina 4D
48009 Bilbao
Tel: (34) 94 435 4484
Barcelona
Orient Overseas Container Line (Spain), S.L.
Avenida Drassenes, 6
Planta 10 - Pta 4
08001 Barcelona
Tel: (34) 93 481 4248

Vigo
Orient Overseas Container Line (Spain), S.L.
c/. Arenal, 18-2º
Edificio Arenal, Planta 2 - Oficina 14
36201 Vigo
Tel: (34) 98 644 3582


Location Service Department Key Contact Tel No.
Bilbao Iberian Management Jose Antia (34) 94 435 5049
Operation Manager (Spain) Amalia
Malaxechevarria
(34) 94 435 5048
Sales Diana Miranda (34) 94 435 4487
(34) 94 435 4494
Operation Coordinator Victoria Menendez
Inbound Customer Service Nuria Sanchez (34) 94 435 4496
Documentation Lourdes Ruiz (34) 94 435 4485
Operations Nuria Sanchez (34) 94 435 4496
HR/Admin - Finance Anabel Rodriguez (34) 94 435 5038
Barcelona Regional Sales Manager Carlos Rodeja (34) 93 481 4266
Outbound Customer Service Maria Nicolas (34) 93 481 4267
Inbound Customer Service Lucia Perez
de la Torre
(34) 93 481 4269
Sales Franziska Maehrlein (34) 93 481 4248
Finance Francisco Botey (34) 93 481 4249
Finance AR/AP Pedro Estevez (34) 93 481 4250
Finance AR/AP Fernando Soria (34) 93 481 4251
Vigo Regional Sales Manager Montse Terre (34) 98 644 3583
Outbound Customer Service Jose Barrientos (34) 98 644 3584
Inbound Customer Service Monica Corral (34) 98 644 3585

 


 


     
     
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