Customer Service

1. Local Office

Bilbao

• Mon - Thu : 08:30hrs - 13:30hrs , 14:45hrs - 17:30hrs
• Fri : 08:30hrs - 13:30hrs , 15:15hrs - 16:30hrs

Barcelona

• Mon - Thu : 08:30hrs - 13:30hrs , 14:45hrs - 17:30hrs
• Fri :08:30hrs - 13:30hrs , 14:30hrs - 16:30hrs

2. Contact Information:

Location	Service Scope	Key Contact	Tel No.
Bilbao	Operations / Inbound Customer Service	Nuria Sanchez	(34) 94 435 4496
	Operations - Equipment Coordinator	Victoria Menendez	(34) 94 435 4494
	Operations / Customer Service / Documentation Manager for Spain	Amalia Malaxechevarria	(34) 94 435 5048
Barcelona	Inbound Customer Service Coordinator	Lucia Perez de la Torre	(34) 93 481 4269
	Outbound Customer Service	Maria Nicolas	(34) 93 481 4267
Vigo (Virtual Office)	All	Montse Terre	(34) 67 026 8508

Local Offices and Agents

Bilbao Orient Overseas Container Line (Spain), S.L. c/. Ibañez de Bilbao, 28 Planta 6 - Oficina 3 48009 Bilbao Tel: (34) 94 435 4484	Barcelona Orient Overseas Container Line (Spain), S.L. Avenida Drassenes, 6 Planta 10 - Pta 4 08001 Barcelona Tel: (34) 93 481 4248
Vigo (Virtual Office) Orient Overseas Container Line (Spain), S.L. Contact : Montse Terre email : Montse Terre mobile : (34) 67 026 8508

 

Location	Service Department	Key Contact	Tel No.
Bilbao
	Operations / Customer Service / Documentation Manager for Spain	Amalia Malaxechevarria	(34) 94 435 5048
	Sales Coordinator	Diana Miranda	(34) 94 435 4487
			(34) 94 435 4494
	Operations - Equipment Coordinator	Victoria Menendez
	Operations /Inbound Customer Service	Nuria Sanchez	(34) 94 435 4496
	Documentation / Outbound CSV Coordinator	Lourdes Ruiz	(34) 94 435 4485
	HRA / Outbound Customer Service	Anabel Rodriguez	(34) 94 435 5038
Barcelona	Country Manager	Dominique Van der Weken	(34) 93 481 4259
	Regional Sales Manager	Carlos Rodeja	(34) 93 481 4266
	Sales Representative/CSU export	Georgina Urbiola	(34) 93 481 4272
	Outbound Customer Service	Maria Nicolas	(34) 93 481 4267
	Outbound Customer Service / Documentation Coordinator	Ana Rosa Diez	(34) 93 481 4270
	Inbound Customer Service Coordinators	Lucia Perez de la Torre Jordi Martinez Virginia.perez	(34) 93 481 4269 (34) 93 481 4257 (34) 93 481 4271
	Finance Manager	Francisco Botey	(34) 93 481 4249
	Finance AR/AP	Fernando Soria Pedro Estevez	(34) 93 481 4251 (34) 93 481 4250