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Local Information > Customer Service Guide > Payment Procedures
Customer Service Guide

PAYMENT PROCESS


PAYMEMNT METHODS

€       Cash payments to our bank

€       Cheque payments to our office

€       Bank to bank money transfer

COLLECTION OF INVOICES

DOWNLOAD YOURSELF

If you are a registered user of MY OOCL Center (MOC) in our web site http://www.oocl.com/ then you can easily log into the MOC using your given user ID and Pass Word and download your invoice after we upload finalized invoices few days before arrival of vessels.

HELP BY OUR STAFF

Until you get registered in our web site, our staff can email you your invoice if you telephone us 00-94-11-2478866.

CASHLESS HANDLING

We do not handle cash in our office.  All cash payments are to be paid to any branch of HSBC bank (please note the A/C number) and you are kindly required to bring with you payment proof (slip) issued to you by our bank.

The Hong Kong & Shanghai Banking Corporation Ltd.,

24, Sir Baron Jayatilake Mawatha,

Colombo 1

Sri Lanka

ACCOUNT NUMBER 001-133206-001

Payments by bank cheque should always be made direct to our office at the counter.

Cash paying customers should always make it a point to make payments before bank closing time (1500 hrs) from Monday to Friday.  Customers are also kindly requested to be watchful about holidays.

 

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