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About OOCL Taiwan
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Local Contacts

Customer Service


1. Office Hours:

  • Mon - Fri: 08:30hrs - 12:30hrs , 13:30hrs - 17:30hrs

2. Contact Information:

Loaction  Service Scope 
 
Email Address  Tel No.
Taipei
 
 
 
 
Booking Inquiry- Outbound USA,Canada,Europe,Australia & New Zealand ibkgtpe@oocl.com 886-2-23978168 press 1611
  IAT Trade ibkgtpe@oocl.com 886-2-23978168 press 1612
  Reefer tpeibcsu@oocl.com 886-2-23978168 press 1613
Booking Inquiry - Inbound
 
tpeibcsu@oocl.com 886-2-23978168 press 1613
Bill of Lading Inquiry & D/O
 
tpefrttpe@oocl.com 886-2-23978168 press 1615
Cross Country Trade tpefrttpe@oocl.com 886-2-23978168 press 1614
Taichung Bill of Lading Inquiry jenny.tsao@oocl.com 886-4-22940001 ext 8510
D/O Inquiry h.j.yen@oocl.com 886-4-26571144
Kaohsiung Documentation Inquiry- Outbound iblkhh@oocl.oom 886-7-8238388
Documentation Inquiry- Inbound ibttwn@oocl.com 886-7-8212131 ext 7731
Bill of Lading Inquiry & D/O khhcounter@oocl.com 886-7-8238388


3. For EMERGENCIES after office hours, please contact: 

Service Scope Key Contact Tel No. Mobile No.
Management Leo Teng (2)27122825 988298170
Marketing & Sales Leo Teng
W.F. Lien
(2)27122825
(2)27667435
988298170
936570217
Human Resources & Administration Jason Wang (2)27649748 955466402
Operations Steve Hsu (2)29227369 923103632
Customer Service Allan Fanjiang (2)28084588 953388193
Taichung Liaison Office Aden Luh (4)23209269 920612258
Taichung Port Office R.C. Chen (4)26632357 935676385
Kaohsiung Branch Office Johnny Chen (7)5367668 910010960
Kaohsiung Container Terminal J.T. Lin (7)7913469 935202433

For further inquiries please contact Tina Wang at 886-2-23978171.


 Local Offices and Agents

Taipei
OOCL (Taiwan) Co., Ltd.
No.15, Chinan Road
Section 1, Taipei Taiwan
Tel: (886) 2-23978168
 
Taichung Liaison Office
OOCL (Taiwan) Co., Ltd
11F-3, No.241, Wen Sin Road, Sec.3,
Taichung city, Taiwan(407), R.O.C
Tel: (886) 4 -22940001
 
Kaohsiung
OOCL (Taiwan) Co., Ltd
No.1-1, Yugang North 3rd Road,
Kaohsiung (806), 
Taiwan
Tel: (886)  7-8238388
 
Taichung Port Office
OOCL (Taiwan) Co., Ltd
No.15, Chung Heng 13 Road,
Ching Shui Chen, Taichung Hsien,
Taiwan(436), R.O.C
Tel: (886) 4 -26571144
 
  Kaohsiung Container Terminal
OOCL (Taiwan) Co., Ltd
#66 Pier, Container Terminal No. 2,
Kaohsiung Harbor, Taiwan
Tel: (886) 7-8212131
Tel: (886) 7-8113110


 Location  Service Department Key Contact Tel No.  Mobile No.
 Taipei Management Leo Teng (2)23978170 988298170
  Marketing & Sales - Overall Leo Teng (2)23978170 988298170
    W.F.Lien (2)23978251 936570217
Trans Pacific Trade James Yang (2)23978231 937094954
  Europe Trade Roger Lin (2)23978230 926391028
Australia & New Zealand Trade Roger Lin (2)23978230 926391028
  Intra Asia Trade Kenneth Chen (2)23978253 938013883 
Reefer Trade James Dong (2)23978241 936539733
Cross Country Trade Charles Lin (2)23978176 929945812
Corporate Customer Sales Ben Shen (2)23978254 935323460
Marketing W.F. Lien (2)23978251 936570217
Customer Service - Overall Allan Fanjiang  (2)23978229 953388193
E-Com Tina Wang (2)23978171 939830214
Telephone Customer Service Ophelia Huang (2)23978191 936124228
Business Process & Systems Evelyn Lee (2)23978227 926613448
Operations - Overall Steve Hsu (2)23978233 923103632
Land Operation Judy Chou (2)23978266 933154655
Marine Operation Y.S. Liang (2)23978258 933701663
Equipment Management Andy Chen (2)23978265 988290829
Claims Simon Huang (2)23978215
Taichung Taichung Liaison Office - Overall Aden Luh (4)22940001 920612258
Outbound Sales for Intra Asia Mellissa Chen (4)22940001 939718134
Outbound Sales for AMR/EUR Aden Luh (4)22940001 920612258
Inbound Sales Aden Luh (4)22940001 920612258
Taichung Port Office R.C. Chen (4)26571144 935676385
Kaohsiung Kaohsiung Branch Office - Overall Johnny Chen (7)8238370 910010960
Documentation (outbound) Claudia Mei (7)8238377 915080303
Documentation (inbound) Jean Lee (7)8236650 919616115
Transhipment Y.M. Lee (7)8136772 921228745
Sales Johnny Chen (7)8238370 910010960
Kaohsiung Container Terminal Kathy Mak (7)8135166



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