Top
Local Information
Home  /  Local Information  /  Customer Service Guide  /  
Payment Procedures
Customer Service Guide

​​​​​Payment Process

Invoice 

Please obtain Original Invoice as well as Copy Invoice through any of the following channels: 

a)       Download from My OOCL Center. See details in e-Invoice 
b)      Via EDI.  We can handle both the EDIFACT as well as X.12 formats.  Please refer to Standard EDI Messages for implementation guides, more information about messages, formats and protocols, and other information to help you get started
c)       eMail. Please contact our customer service representative for the service.  

Payment Method 

a)      No Cash payment accepted
b)      Cheque, 
            Payee:          Orient Overseas Container Line Ltd.
            Saving:         The Hongkong And Shanghai Banking
                                Corporation Ltd. (HSBC)
            Account No:   001-245976-980
c)      Bank In Deposit or Others (Telegraphic Transfer / Giro)
            Bank Name:      Siam Commercial Bank Public Company
                                    Limited 
                                    Asoke Tower Branch
            Account Name:  OOCL (THAILAND) LTD. 
            Account No:       234-204204-5 (saving)

1% deduction Withholding Tax Certificate is required for Outbound shipment which
payment of freight and related expenses only - except booking cancellation fee must be
fully payment, must be submitted without delay either at counter service or by courier.​