Home
Change Location
Customers Feedback Contact Us
e-Subscription
 
United Kingdom
Local Information
  About OOCL UK  
  Local News  
Local Contacts
  Service Profile  
  Vessel Information Board  
  Terminals & Facilities  
  Operational Restrictions  
  Demurrage & Detention Free Time and Charges  
  Local Surcharges  
  Inland Tariff  
  Customer Service Guide  
  Careers at OOCL UK  
  Office Calendar  
Local Information > Local Contacts
Local Contacts

Office Address & Office Hour
Customer Service & Sales Contact Information
Emergency Contacts After Office Hours
Management Team Contact Information

Office Address :

Levington Office

Orient Overseas Container Line Limited - UK Branch
OOCL House, Bridge Road,
Levington, Ipswich
Suffolk IP10 0NE
United Kingdom

Tel: (44) 1473 659 000


Office Hours
Mon – Fri : 08:30 – 17:30


Customer Service & Sales Contact Information :

Customer Service Contacts
Location Scope Contact Name Email Phone Number
Levington Export Bookings: NVOCC OOCLLEVNVO OOCLLEVNVO@oocl.com (44) 1473 654438
Export Bookings: Reefer OOCLLEVRF OOCLLEVRF@OOCL.COM (44) 1473 654434
Export Bookings: Project Cargo OUKLPRO OUKLPRO@oocl.com (44) 1473 654441
Export Bookings: Cargo Owner OOCLLEVBCO OOCLLEVBCO@oocl.com (44) 1473 654436
Export Bookings: Recycled Cargo OOCLLEVRC OOCLLEVRC@oocl.com (44) 1473 654437
Export Bookings: Scottish & Northern Irish Customers OOCLGLW
OUKLBEL
OOCLGLW@oocl.com
OUKLBEL@oocl.com
(44) 1473 654444
Export UCRs (if customer performing customs clearance) OOCLUCR OOCLUCR@OOCL.COM --
Export Customs Clearance (if OOCL performing customs clearance) EXCLEAR EXCLEAR@oocl.com (44) 1473 654411
Export Documentation (for Shipping Instructions and draft B/L confirmations or amendments) ODCSHAUK ODCSHAUK@oocl.com (44) 1473 654439
Import Merchant Haulage Pre-Execs


Export Merchant Haulage Pre-Execs
Web-Based


SHAOUKEX
Click HERE  (Import empty restitution only)

SHAOUKEX@OOCL.COM (Export laden pre-notification only)  
--
Import Delivery Bookings:
you will receive confirmation of receipt
OUKLIENQ OUKLIENQ@oocl.com (44) 1473 654431
Import Delivery Cancelations & Amendments:
you will receive confirmation of receipt
UKIBCSU UKIBCSU@oocl.com (44) 1473 654431
Delivery or Collection ETA Queries (for same day bookings) UKTRNSPT uktrnspt@oocl.com (44) 1473 654433
Import Merchant Haulage Releases:
you will receive confirmation of receipt
OUKLREL OUKLREL@oocl.com (44) 1473 654431
Accounts Payable (Purchase Ledger) Jana Sutherwood jana.sutherwood@oocl.com (44) 1473 654209
Accounts Receivable (Sales Ledger) - Credit Customers A-M: Mandy Sayers
N-Z: Nicola Shaw
mandy.sayers@oocl.com
nicola.shaw@oocl.com
(44) 1473 654332
(44) 1473 654310
Accounts Receivable (Sales Ledger) - Non Credit Customers UKNONCREDIT UKNONCREDIT@oocl.com (44) 1473 654260
Customer Invoice Queries Only
(not general accounts)
OUKLIQRY OUKLIQRY@oocl.com -


Sales Contacts
Location Scope Contact Name Email Phone Number
Levington Import Sales (please send rate enquiries via email) OUKLIBQT OUKLIBQT@oocl.com (44) 7977 980906
Export Sales (please send rate enquiries via email) OUKPRIQT OUKPRIQT@oocl.com --


Emergency Contacts After Office Hours :

Location Scope Phone Number
Levington Customer Service (44) 7717 734046
Operations/Equipment (44) 7717 662625


Management Team Contact Information :

Location Scope Contact Name Email Phone Number Mobile Number
Levington Managing Director Peter Ip peter.ip@oocl.com (44) 1473 654300 (44) 7788 580000
General Manager, Sales Sharon Knight Sharon.Knight@oocl.com (44) 1473 654283 (44) 7977 980911
Import Commercial Mike Angel michael.angel@oocl.com (44) 1473 654422 (44) 7587 101152
Area Sales Manager, Scotland Paula Robinson paula.robinson@oocl.com -- (44) 7977 980922
General Manager, Operations Terry Brant Terry.Brant@oocl.com (44) 1473 654235 (44) 7717 662625
General Manager, Customer Service Derek O'Galligan derek.o'galligan@oocl.com (44) 1473 654370 (44) 7717 734046
Manager, Customer Service Amanda Steward Amanda.Steward@oocl.com (44) 1473 654354 --
Human Resources & Administration Matthew Austin matthew.austin@oocl.com (44) 1473 654279 --
Financial Control Manager Jodie Crown Jodie.Crown@oocl.com (44) 1473 654237 --
Training, Quality Assurance and OOCL.com Duncan.Simmons Duncan.Simmons@oocl.com (44) 1473 654247 (44) 7842 800767

Please note that email addresses provided by customers during the course of normal business transactions may be retained and used for marketing purposes. By providing us with an email address you are deemed to have agree to such usage, however if you wish to opt-out of this service please contact us.


A private limited company incorporated in Hong Kong and registered with the Hong Kong Companies Registry with company no. 42241. Head office: 33/F Harbour Centre, 25 Harbour Road, Wanchai, Hong Kong. UK Branch office registered with Companies House, Company No. FC030216 Branch No. BR015210

 

Print Page Print Version