​​​​​​​OOCL's Real Time Release platform is an online payment portal that facilitates the demurrage payments for all import shipments moving through Houston, Mobile, New Orleans, ​Oakland, Seattle and Tacoma terminals​. This user-friendly tool provides easy navigation and simply requires a bill of lading number or a container number to start the process.​

Real Time Release's web-based platform additional features include:

• Online import demurrage query
• Demurrage calculation and payment submission​
  
• Instant payment confirmation and cargo release
• Easy access to online payment records
  

To access the tool, please visit this link: https://rtr.home.oocl.com​.

For a comprehensive overview of the platform, please download the User Guide file.​

To read our frequently asked questions, please download the FAQ file.

For questions on how to navigate through the online platform, please contact e-commerce at OOCLECOM@oocl.com.

For other additional questions regarding payment and demurrage charges while using Real Time Release, please contact IMPWEST@OOCL.COM.​

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