​​​Export Procedures

Place a Booking

Customer can place bookings with us through the following channels:

1.    Online booking via My OOCL Centre (http://www.oocl.com/) or CargoSmart (http://www.cargosmart.com/). 

Booking Acknowledgement will be sent within 2 Hours

You need to register before making the first booking.  Please register at https://moc.oocl.com/admin/registration/reg_registration_submit_main.jsf. 

For detail, please refer to

http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Booking.htm 

2.    EDI Booking

Booking Acknowledgement will be sent within 2 Hours

We can handle both the EDIFACT as well as X.12 formats.  Please refer to http://www.oocl.com/eng/ourservices/eservices/edi/ for implementation guides, more information about messages, formats and protocols, and other information to help you get started. 

3.    Email Booking

Booking Acknowledgement will be sent within 4 Hours

 Please fill in the Booking Order form (http://www.oocl.com/vietnam/eng/localinformation/eforms/default.htm) and email the form to [email protected] (for direct customer) or [email protected] (for freight forwarder-NVO) or [email protected] (for reefer)

For reefer, dangerous goods, shipper owned containers, additional forms are required.  Please fill in the appropriate forms uploaded herewith http://www.oocl.com/vietnam/eng/localinformation/eforms/default.htm and upload to us via the Shipment Folder in My OOCL Center.

For details of the Shipment Folder, please visit: http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Shipment+Folder.htm.

For additional forms, please visit:

http://www.oocl.com/vietnam/eng/localinformation/eforms/default.htm 

For Booking general enquiries, please enquire via:

My OOCL Centre http://www.oocl.com/ or

OOCL Mobile http://m.oocl.com/ or

CargoSmart http://www.cargosmart/

For auto notification of shipment changes after its departure, please register your email accounts as guides herewith​ Guide to receive online notice-SCCR.pdf​

Any other information not available from above 3 channels, please contact our Customer Service: http://www.oocl.com/vietnam/eng/localinformation/localcontacts/ 

For customs declaration in Hai Phong, please ref. the guidelines herewith

THONG TIN HUONG DAN KHAI HAI QUAN -HAI PHONG.pdf

​Export Documentation

 Shipping Instruction (SI).  Please submit SI to us on/ before the S.I. cutoff which is published on http://www.oocl.com/eng/ourservices/eservices/sailingschedule/vie.htm 

 Customer can submit SI to us through the following channels:

 1. SI via My OOCL Centre (http://www.oocl.com/) or CargoSmart (http://www.cargosmart.com/). 

 Draft B/L will be available within 6 working hours upon receipt of complete SI.

 2. SI via EDI

 Draft B/L will be available within 6 working hours upon receipt of complete SI

 We can handle both the EDIFACT as well as X.12 formats.  Please refer to http://www.oocl.com/eng/ourservices/eservices/edi/ for implementation guides, more information about messages, formats and protocols, and other information to help you get started. 

 3. SI via eMail

 Please fill in the SI Template Form below 

SI via email- Unified SI Template-For OOCL (Blank Template)_Version 2.4.xls​

or eForm extracted herewith http://www.oocl.com/vietnam/eng/localinformation/eforms/default.htm) and email the filled SI Form to [email protected].

Draft B/L will be available within 24 hours upon receipt of complete SI

Issuance of Original Bill of Ladings (OB/Ls) or Sea Waybill (Express Bill)

For complete SI received before the vessel sailed, the OB/L will be ready for collection within 24 hours after vessel sailed.

​For complete SI received after vessel sailed, the OB/L will be ready for collection within 24 hours after submission of the complete SI.

 4. Obtain OB/Ls or Sea Waybill by:

- On-Line Download through My OOCL Center as guides herewith

​​Huong dan in BL tren MOC- eBL printing.pdf​

 (http://www.oocl.com/eng/ourservices/eservices/myooclcenter/BL+Document+Manager.htm)​
- OOCL Counter Offices (http://www.oocl.com/vietnam/eng/localinformation/localcontacts/)

5. Register for eOBL- self print (subject to OOCL's review & approval): please fill Letter Request as Form below, then sending signed & stamped letter to [email protected] for reviewing & updating.​

- English version MAU DANG KY NHAN E-OBL-English.docx

- Vietnamese version MAU DANG KY NHAN E-OBL.docx​

6. EBL IQAX

- How does Shipper control on Straight eBL: IQAX eBL - How does Shipper control on Straight eBL.pdf

- IQAX eBL - How does Consignee control Straight eBL: IQAX eBL - How does Consignee control Straight eBL.pdf

- IQAX eBL - How to request to Amend BL: IQAX eBL - How to request to Amend BL.pdf

- IQAX eBL - How to request to Convert eBL to Paper BL: IQAX eBL - How to request to Convert eBL to Paper BL.pdf

- IQAX eBL - How to use Manage Trading Document: IQAX eBL - How to use Manage Trading Document.pdf