Import Procdures

Arrival Notice

Arrival Notices will be sent to customers 2 days before vessel arrival at port.

For arrangement to receive arrival notice through My OOCL Center, please refer to:

http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Arrival+Notice.htm

Delivery Order

Delivery Order will be released upon the submission of:

a)    payment of outstanding charges including Detention and Demurrage (Please refer to http://www.oocl.com/vietnam/eng/localinformation/ddfreetime/

b)    submission of relevant IB documentation

c)    duly endorsed Original Bill of Lading; or a proof of identity if a Sea Waybill

Merchant Haulage Arrangement

a) Please access My OOCL Center and submit service request; or

b) Send email to MANIFESTHCM@OOCL.COM for such arrangement.