Local Contacts

Customer Service

1. Office Hours:

• Mon - Fri : 08:00hrs - 12:00hrs , 13:30hrs - 17:00hrs
• Sat         : 08:00hrs - 12:00hrs

2. Contact Information:

For import & export rate and service inquiry, please contact Sales Department:

Office	Service	Contact	Telephone	Ext.	E-mail
Ho Chi Minh	Asia - North America	Mr. Tai	(84) 8 39116036		tai.nguyen@oocl.com
	Asia - Europe	Ms. Ha	(84) 8 39116011		phuongha.nguyen@oocl.com
	Asia - Australia / New Zealand	Mr. Son	(84) 8 39116069		son.tran@oocl.com
	Intra Asia, India & sub-Continent / Middle East	Mr. Son	(84) 8 39116069		son.tran@oocl.com
	Reefer for all Trades	Mr. Bang	(84) 8 39116035		bang.nguyen@oocl.com
Ha Noi	All Trades	Mr. Tho	(84) 4 22209988	201	tho.nguyen@oocl.com
Hai Phong	All Trades	Ms. Thu	(84) 31 3757001	301	thu.vu@oocl.com
Da Nang	All Trades	Mr. Hoang	(84) 511 3583892	402	hoang.phan@oocl.com

For export booking & sailing schedule inquiry, please contact Outbound Customer Service Department:  

Office	Service	Contact	Telephone	Ext.	E-mail
Ho Chi Minh	Asia - North America	Ms. Phuong	(84) 8 39116006		thiphuong.ha@oocl.com
	Asia - Europe	Ms. Thi	(84) 8 39116006		thi.do@oocl.com
	Asia - Australia / New Zealand	Ms. Phi	(84) 8 39116006		phi.ma@oocl.com
	Intra Asia	Ms. Thuy	(84) 8 39116006		thuy.duong@oocl.com
	India & sub-Continent / Middle East	Ms. Hien	(84) 8 39116006		hien.tran@oocl.com
	Reefer for all Trades	Ms. Ha	(84) 8 39116006		ha.ngo@oocl.com
Ha Noi	All Trades	Ms. Huong	(84) 4 22209988	210	huong.dang@oocl.com
Hai Phong	All Trades	Ms. Huong	(84) 31 3757001	311	huong.do@oocl.com
Da Nang	All Trades	Ms. Thao	(84) 511 3583892	401	thao.vo@oocl.com

Customer can place booking and send Shipping Instruction electronically through http://www.cargosmart.com/
For more details and information, please contact Customer Service Department.
For long term sailing schedule, please click here. 


For import arrival notice & arrival schedule inquiry, please contact Inbound Customer Service Department:

Office	Service	Contact	Telephone	Ext.	E-mail
Ho Chi Minh	All Trades	Ms. Hien	(84) 8 39116006		hien.bui@oocl.com
		Ms. Lan	(84) 8 39116006		lan.nguyen@oocl.com
Ha Noi & Hai Phong	All Trades	Ms. Nga	(84) 31 3757001	312	nga.dinh@oocl.com
Da Nang	All Trades	Ms. Thao	(84) 511 3583892	401	thao.vo@oocl.com

 

Local Offices and Agents

For General Inquiry:

Office	Department	Contact	Telephone	Ext.
Ho Chi Minh	Management	Mr. Michael Xu	(84) 8 39116008
	Marketing & Sales	Mr. Nam	(84)  8 39116099
	Customer Service	Mr. Phuc	(84) 8 39116058
	Operations	Mr. Ha	(84) 8 39116068
	Finance & Accounts	Ms. Huyen	(84) 8 39116055
	Human Resources & Administration	Mr. Luc	(84) 8 39116022
	Business process & System	Mr. Trung	(84) 8 39116066
Ha Noi	Regional Manager	Mr. Tho	(84) 4 22209988	201
Hai Phong	Branch Manager	Ms. Thu	(84) 31 3757001	301
Da Nang	Branch Manager	Mr. Hoang	(84) 511 3583892	402