CUSTOMER ADVISORY- Operation on Tet Holidays – 2024
Ho Chi Minh City, 3rd January 2024
CUSTOMER ADVISORY
Subject: Operation on Tet Holidays – 2024
Dear all esteemed Customers,
In light of the coming Tet Holidays, we would like to announce our offices' closure time & contact information as follows:
1. Offices' Closure Time: All OOCL's offices in Vietnam will be closed From 8th to 14th February 2024 (inclusive) for Tet Holidays in Vietnam
2. Contact points:
- For customer service, please send your requirements to our functional teams as below information:
- For operation issues, please contact our operation team as below information:
Or you can check more our local contact updated on our local site herewith link
3. Policy of free time (Quay Rent & Demurrage + Detention): we would like you to contact your sales in charge or our customer service representative to have more information about free time policy applied for your shipments during the mentioned holidays.
Take this chance, we would like to express our great thanks to you for all your support & cooperation so far.
Happy New Year 2024 & Tet Holidays!
Sincerely yours,
OOCL (Vietnam) Co., Ltd.
CUSTOMER SERVICE DEPARTMENT
