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​​​​​​​​​​TORONTO CUSTOMER SERVICE CENTER 

North America Customer Service Handling Structure

Office Address & Office Hours 
Contact Information
Support Services
Emergency Contacts After Office Hours
Management Team Contact Information

  Office Address                    ​                                           ​  Mailing Address

Toronto Office

OOCL (Canada) Inc.
703 Evans Avenue
Suite 300
Toronto, ON M9C 5E9

Tel: (1) 416 620-4040

Office Hours
Mon - Fri : 08:30 - 17:00 Eastern Time		​​​​​


​Toronto/Vancouver Offices

OOCL (Canada) Inc.​
703 Evans Avenue, Suite 300
Toronto, ON, Canada
M9C 5E9​​​


​
Office Address
Toronto Office

OOCL (Canada) Inc.
703 Evans Avenue
Suite 300
Toronto, Ontario, Canada M9C 5E9

Tel: (1) 416 620-4040

Office Hours
Mon - Fri : 08:30 - 17:00 Eastern Time

Contact Information​

Scope Email Telephone Number
General Import Inquiries
IMPEAST@OOCL.COM
 (1) 888 388-6625
General Export Inquiries EXPEAST@OOCL.COM
Reefer Export Inquiries REEFERCHI@OOCL.COM
Project and Oversized Cargo NAOOCLPC@OOCL.COM

Support Services

Scope Email Telephone Number
Export Documentation
 NADOCCA@OOCL.COM (1) 800 822-6625 ​
​​Import Documentation
​NAGIBQUERY@OOCL.COM
Rate Inquiries CANRATE@OOCL.COM (1) 888 888-6625
Sales Inquiries CANRATE@OOCL.COM

Emergency Contacts After Office Hours

Scope Key Contact Mobile/Cell Number
Customer Service Export Riaz Hussain
 (1) 416-620-8933
Customer Service Import Riaz Hussain​​ (1) 416-620-8933​
​​Documentation
​Tracy Sha
​​​(1) 385 434-9662
​Emmanuel Leprettre
​(1) 843 754-5483​
Operations
 Andre Kouznetsov (1) 647 804-9698
Brian Keegan - Montreal (1) 514 294-2735
Sales Damian Quansah (1) 416 315-0297

Management Team Contact Information ​​

ScopeContact NameEmailPhone Number
Customer Service​Riaz Hussain​riaz.hussain@oocl.com​​​​

(1) 416-620-8933

Operations

Ahmad Nasserjah​

ahmad.nasserjah@oocl.com

​(1) 604 640-3553

Sales

Damian Quansah

 damian.quansah@oocl.com

(1) 416 620-8981
Finance    Elizabeth Ramos Ines elizabeth.ramos.ines@oocl.com​ (1) 416 620-8948

For information about this page, please contact North America Webmaster nainfctr@oocl.com

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