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Local Contacts
​​​​​VANCOUVER CUSTOMER SERVICE CENTER   

North America Customer Service Handling Structure

Office Address & Office Hours
Contact Information
Support Services
Emergency Contacts After Office Hours
Management Team Contact Information ​

  Office Address                    ​                                           ​  Mailing Address

Vancouver Office

OOCL (Canada) Inc.
Harbour Centre
1560-555 West Hastings Street
Vancouver, B.C. V6B 4N6

Tel: (1) 604 689-4144

Office Hours
Mon - Fri : 08:30 - 17:00 Pacific Time		​​​​​


​Toronto/Vancouver Offices

OOCL (Canada) Inc.​
703 Evans Avenue, Suite 300
Toronto, ON, Canada
M9C 5E9​

Contact Information 

 

Scope Email Telephone Number
General Import Inquiries [email protected] (1) 888 388-6625
General Export Inquiries EXP[email protected]
Reefer Export Inquiries
 [email protected]
Project and Oversized Cargo [email protected]
 
Support Services 

 

Scope Email Telephone Number
Export Documentation
 [email protected] (1) 800 822-6625
​​Import Documentation
​[email protected]
Rate Inquiries
 [email protected] (1) 888 888-6625
Sales Inquiries [email protected]

 

Emergency Contacts After Office Hours     

​
Scope Key Contact Mobile/Cell Number
Customer Service  Michael Crevier (1) 604 417-1526
​​Documentation​
​Tracy Sha
​​​(1) 385 434-9662
​Emmanuel Leprettre
​(1) 843 754-5483
Operations
 Grace Guo
 (1) 236 877-2835
​Ahmad Nasserjah
​(1) 236 838-3853​
Sales Darren Kramer
 (1) 604 657-2768

 

Management Team Contact Information      
Scope Contact Name Email Phone Number
Customer Service Michael Crevier [email protected] (1) 604 640-3552
Operations Ahmad Nasserjah
[email protected]
 (1) 604 640-3553
Sales Darren Kramer
 [email protected]​
 (1) 604 640-3554

For information about this page, please contact North America Webmaster [email protected]

 

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