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Eastern China Sub-Region
Local Contacts
July 03, 2020

​​​​​​​​​​​​​​​​​​Office Address & Office Hours
Customer Service & Sales Contact Information
Emergency Contacts After Office Hours
Management Team Contact Information

Office Address:

Shanghai Office

Orient Overseas Container Line (China) Co, Ltd.
21/F OOCL Plaza, No.841, Yan'an Road (M.),
Shanghai, 200040, China

Tel: +86 21 2301 8888
Customer Service Hotline: +86 21 23018100

Office Hours:
Mon-Fri: 0830 -1200 / 1300 – 1730

Nanjing Office
Orient Overseas Container Line (China) Co, Ltd
Block A4, 40/F, Nanjing Center Building
No.1 South Zhongshan Road
Nanjing, Jiangsu, 210005, China

Tel: +86 25 5719 5840

Office Hours:
Mon-Fri: 0830 -1200 / 1300 – 1730

Nantong Office
Orient Overseas Container Line (China) Co, Ltd
Room 1812,No.155,Gongnong Road, 

SCPG Center, Nantong, 226600, China

Tel: +86 513 8354 8671,8354 8672

Office Hours:
Mon-Fri: 0830 -1200 / 1300 – 1730

Hefei Office
Orient Overseas Container Line (China) Co, Ltd
Room 1004, B Tower , Huadi Financial Center, 

NO. 267 Qianshan Road, Hefei, Anhui 230001 China


Tel: +86 551 6568 5978

Office Hours
Mon-Fri: 0830 -1200 / 1300 – 1730

Suzhou Office
Orient Overseas Container Line (China) Co, Ltd.
Room 710a, International Building
No. 2, Suzhou Avenue West, Suzhou Industrial Park,
Suzhou, Jiangsu, 215021, China

Tel: +86 512 6762 3899
Customer Service Hotline: +86 21 23018100

Office Hours:
Mon-Fri: 0830 -1200 / 1300 – 1730

Yangzhou Office
Orient Overseas Container Line (China) Co, Ltd
Room 1109, Yangzhou Mall International Plaza
No.106-1, Wei Yang Road
Yangzhou, Yangzhou, 225001, China

Tel: +86 514 8795 1595


Office Hours:
Mon-Fri: 0830 -1200 / 1300 – 1730

Zhangjiagang Office
Orient Overseas Container Line (China) Co, Ltd
Room 1307 & 1309,13/F, Guo Tai Oriental Plaza
No. 9 Ren Min (E) Road
Zhangjiagang, Jiangsu, 215600, China

Tel: +86 512 5891 7963

Office Hours:
Mon-Fri: 0830 -1200 / 1300 – 1730

 

 

Customer Service & Sales Contact Information
1) Customer Service Information: 

Location

Scope

Email

Phone Number

Shanghai/
Suzhou/
Hangzhou/
Nanjing/
Zhangjiagang/
Nantong/
Yangzhou/
Hefei

Booking

USA, Canada,
Latin America

[email protected]

+86 21 2301 8100

Europe and Africa

[email protected]

Asia

[email protected]

Australia/New Zealand
[email protected]

Reefer

[email protected]

Project Cargo

[email protected]

Reefer Customer Service

[email protected]

+86 21 2301 8386​

+86 21 2301 8845

Enquiry/Exception/
Problem Solving Team

[email protected]

+86 21 2301 8022

Counter -
Bill amendment/
Telex Release/
Bill Elsewhere/
Payable Elsewhere

shacntcsv@oocl.​com

+86 21 2301 8100

Counter -
Inbound Enquiry/
Bill Issues/
Inbound Detention

[email protected]

+86 21 2301 8100

Outbound Customs/
Pre-manifest

[email protected]

+86 21 2301 8301 - 8312

 

DOC contact List

LocationScopeEmail
Shanghai/
Suzhou/
Nanjing/
Zhangjiagang/​
Nantong/
Yangzhou/
Hefei/
Hangzhou (POR: Shanghai)
Asia/Australia/New Zealand/Europe and Africa [email protected]
USA, Canada,Latin America [email protected]


2) Sales Contact Information

Location

Contact Name

Email

Phone Number

Suzhou/Wuxi/
Changzhou

Antony Wu

[email protected]

+86 512 6299 8632

+86 139 1315 3119

Shanghai (NVO)

Joyce Pu

[email protected]

+86 21 2301 8009

+86 135 1213 7161​

Brian Huang

[email protected]

+86 23 018017
+86 138 1792 4384

Shanghai (BCO)

Joyce Pu

[email protected]

+86 21 2301 8009

+86 13512137161

Zhangjiagang

Oliver Liu

[email protected]

+86 512 58917972

Yangzhou

Johnny Lu

[email protected]

+86 514 87951595

Hefei

Kent Xu

[email protected]

+86 551 6522 6401

Nantong

Webb Shi

[email protected]

+86 513 8354 8671

Nanjing

Todd Ji

[email protected]

+86 25 5719 5809


Emergency Contacts After Office Hours:


Location

Scope

Contact Name

Email

Phone Number

Shanghai

Management

Justin Shen

justin.shen@oo​cl.com​

+86 13801953822

Customer Service

Lucy Shen

lucy.shen@oocl.​com

+86 138 1828 9362

Sales Team

Brian Huang

[email protected]

+86 21 23018017

+86 13817924384

Joyce Pu[email protected]

​+86 21 2301 8009

+86 13512137161​

​Enquiry/Exception/Problem Solving Team ​Angell Jin [email protected]

​86 21 2301 8022

86 13901698575

​Inbound Customer Service ​Betsy Gao betsy.g​[email protected]

​86 21 23018043

86 13918116192

​Outbound Counter Customer Service ​Kiko Xu [email protected]

​86 21 23018027

86 13761939209

​Financial Control ​Paris Zhang [email protected]

​86 21 23018047

86 13564633638

Customs Manifest

Summer Ruan

[email protected]

+86 21 2301 8302

+86 130 6170 2589

Outbound Customs
Premanifest

H L Tu

h.l.tu@oocl.com

+86 21 23018301

+86 137 7442 7227

Operation

Archer Yao

archer.yao@oocl.com

+86 186 0219 8562

​​Depot​
​​Terry Li
[email protected]
+86 138 1857 3874

 ​

Management Team Contact Information:

Location

Scope

Contact Name

Email

Phone Number

Shanghai

Customer Service

Lucy Shen

[email protected]

+86 138 1828 9362

Equipment

​​Terry Li

[email protected]

+86 138 1857 3874

Customs Manifest

Summer Ruan

[email protected]

+86 21 2301 8302

+86 130 6170 2859

Zhangjiagang

Office Head

Oliver Liu

[email protected]

+86 189 1570 6288

Yangzhou

Operations/Equipment

Johnny Lu

[email protected]

+86 173 0629 0077

Hefei

Office Head

Kent Xu

[email protected]

+86 139 0551 3467

Nanjing

Office Head

Todd Ji

[email protected]

+86 180 1485 8080

Nantong

Office Head

Webb Shi

[email protected]

+86 139 0148 3475

​SuzhouOffice Head Antony Wu[email protected] +86 139 1315 3119
Jiangsu/AnhuiCustomer ServiceLucy Shen

[email protected]

+86 138 1828 9362​