Ref : HKG-2007-28
ANNOUNCEMENT
Enhanced Customer Service Hotline
Documentation Centre
Dear Customers,
Further to our recent announcement on the launch of our 24 hours Customer Service Hotline at our Shenzhen and Guangzhou office, we're pleased to advise that the same hotlines will be served for enquires on issues related to Bill of Lading, Shipping Instruction or other Documentation request.
Hong Kong : 00852-25066666
Shenzhen : 0755-25881022
Guangzhou : 020-38155168
Here are some common enquiries which you can simply use the hot keys to get your required information instant
| Hot Keys |
| Container status enquiry |
1-1 |
| Enquiry on B/L Readiness |
1-2-3 |
| Vessel Onboard Date, Sailing Date, Exchange Rate |
1-2-4 |
| Check SI Status |
1-2-1 |
| B/L Fax Request |
1-2-0 |
| B/L Amendment Status |
1-2-0 |
| Request Telex Release Form |
1-4-1 |
With effect from 31 Dec, 2007, the following telephone lines in our Documentation Centre will be ceased. 0755-82370333; 0755-82374532; 0755-82374517; 0755-82374525
Should you have any queries, please feel free to contact below or visit our website www.oocl.com.
|
Offices/ Phone numbers
|
|
Foshan
|
86-757-83999665
|
Macau
|
853-28705599
|
|
Guangzhou
|
86-20-38771688
|
Shantou
|
86-754-8943913
|
|
Haikou
|
86-898-68580101
|
Shenzhen
|
86-755-25881022
|
|
Hong Kong
|
852-2506 6666
|
Zhanjiang
|
86-759-3389188
|
|
Kunming
|
86-871-5353707
|
Zhongshan
|
86-760-8381488
|
