​Dear Valued Customer,

OOCL operational updates: China

In view of the current situation of the coronavirus outbreak, we are taking appropriate steps across our global network in order to ensure the health and safety of our staff and the continuity of high levels of service to our customers.

At this time, we would like to offer you the latest update on our operations:

Extension of holiday in China

An extension of the Chinese National New Year has been announced by the Chinese government in order to contain the spread of the virus. Please see below the expected reopening dates for our offices in China:

*subject to change

In order to ensure our smooth operations, OOCL staff are available to serve our customers’ requirements in this special period before normal office operations are resumed. For detailed contact information and updated operational status, please click here for North China region and here for South China region.

Arrangement on detention calculation

In consideration of this global situation, extra exemption period for detention calculation from 25 January to 9 February is being offered to our customers but excludes other items such as storage and monitoring fees. This arrangement is applicable to inbound and outbound cargoes of Northern and Southern China.

For further information, please kindly contact our local representatives.

Thank you for your understanding and for your continued support of OOCL.

We will closely monitor the situation and maintain close communications with our customers. You may find latest update from this corporate advisory page.