Expertise: Dedicated Reefer Specialists
At OOCL, our dedicated reefer team Central Reefer Unit is ready to assist you throughout the entire shipment, below are just a few examples of one-stop services providing:
• Attentive customer services in the whole shipment process, from understanding your every single requirement from the initial booking stage, to inputting shipment specifications into OOCL’s global IT systems, and arranging immediate refrigerated trucking after cargo arrival at destination.
• Cross-checking Bill of Lading information with booking details.
• Compiling and issuing accurate operational and cold chain documents.
• Close communication within OOCL departments and dealing with authorities in the entire shipment.
• Fast corrective action in case of critical incidents involving reefers.
OOCL’s reefer technicians are well trained to perform below services:
• Setting Reefer parameters to the best precision.
• Regular monitoring temperature, air circulation and other critical factors at terminals, on board vessels or feeders whether operated by OOCL or other operators.