OOCL launches My OOCL Center – helping customers lower their costs
OOCL has demonstrated its industry leadership in information technology with the launch of a new online interactive product, My OOCL Center, available online today (March 9, 2009).
“Today’s difficult economic environment means that doing business is tougher than ever,” said Mr Philip Chow, CEO of OOCL. “We understand that buyers and suppliers have to lower their costs, react quickly to market changes and operate a high-speed supply chain in order to meet the formidable challenges. With this product, we aim to help OOCL customers become more cost efficient and ultimately more competitive.”
Benefits of the product for OOCL customers include:
- Lower costs – eliminate repeated telephone calls, emails, faxes, filing and courier expenses
- Save time – streamline operating procedures, eliminate time wasted in document searches
- Total transparency – access to real-time information, ensuring accurate communication and reduced errors, for customers and their business partners
- Maximum control - more flexibility, choice, and user-friendliness
- No surprises – proactive reminders on outstanding tasks, a clear audit trail and all transactions are kept on record
“This is just the beginning of the opening of a ‘window’ into our system, which we will continue to develop and add new products according to the needs of our customers in the future,” said Mr Chow.
Initial new features of My OOCL Center include the following:
Service Request – giving customers maximum control, end-to-end visibility and a clear audit trail
Shipment Folder - easy retrieval and record-keeping of documents, with the capability of providing full visibility to customers’ colleagues or partners.
Automated “to-do” list – proactive reminders about “things-to-do”, which cust out the need for manual checklists.
In addition to these new features, all key existing CargoSmart functions will be continued in My OOCL Center, including Sailing Schedule, Booking, Shipping Instruction, B/L Print, Arrival Notice, Invoices and Payment, Rates of Exchange, Cargo Tracking, and Reporting.
OOCL customers can register free of charge at http://www.oocl.com/ , while existing OOCL CargoSmart customers can use their CargoSmart login and password at http://www.oocl.com/ to use this enhanced service for OOCL shipments.
Orient Overseas Container Line (OOCL) is a wholly-owned subsidiary of Hong Kong Stock Exchange listed Orient Overseas (International) Ltd. Headquartered in Hong Kong, OOCL is one of the world's leading container transport and logistics service providers, with more than 280 offices in 58 countries. Linking Asia, Europe, North America, the Mediterranean, the Indian sub-continent, the Middle East and Australia/New Zealand, the company offers transportation services to all major east/west trading economies of the world. OOCL is one of the leading international carriers serving China, providing a full range of logistics and transportation services throughout the country. It is also an industry leader in the use of information technology and e-commerce to manage the entire cargo process. Website: http://www.oocl.com/
