OOCL Ranked Top Carrier by AgTC Members
OOCL is pleased to be recognized as a top carrier in the Annual Survey conducted by the Agriculture Transportation Coalition (AgTC) this year.
Each year AgTC surveys a broad and diverse cross-section of its membership of US agriculture and forest product exporters as well as importers from all over the world, moving over 500,000 TEU (Twenty-foot Equivalent Unit) worth of both dry and refrigerated commodities to their markets.
Over 280 professionals from across the sector participated in the survey to review 19 major carriers for their customer service performance based upon booking and pre-shipment services, terminal service and equipment availability, documentation and post-shipment services, and vessel schedules and on-time transit.
This prestigious award, widely recognized by the industry for customer service excellence, was presented at the 25th Annual Meeting of the AgTC held in San Francisco, California, on June 21, 2012. OOCL received the Top Ranked Carrier 2012 in front of over 300 industry executives and this is the third time within the last five years that OOCL has received the top honor.
Upon receiving the award, Mr. Edward Zaninelli, Vice President, Trans-Pacific Trade Westbound Commercial of OOCL thanked our supporters and remarked, “The AgTC membership is one of the most comprehensive representation of the industry in the Trans-Pacific trade in the United States. They are a diverse group of professionals that never settle for less than the best in customer service quality and dependable operations. There is no other award that we would value as a true reflection on our abilities to meeting our customers’ business needs. This is as the best of the best that you can get in an award for this area in the industry.”
Over the years, OOCL has constantly been working with the AgTC membership and everyone else along the supply chain to better understand their shipment needs in order to successfully deliver tailored and quality customer-centric services that would help them succeed in today’s challenging business environment.
According to one of our customers, “The Pacific Northwest Asia Shippers Association has long considered OOCL a quality transportation partner and the AgTC's 'Carrier of the Year' award is strong validation of this opinion. We congratulate OOCL on this outstanding achievement,” said Mr. Hayden Swofford, Executive Director of the Pacific Northwest Asia Shippers Association that represents traders of forest products in the United States.
From left to right: Mr. Barry Gibson, Director/National Accounts, OOCL; Ms. Margaret Staub, Regional Trade Manager, OOCL; Ms. Anita Wong, Regional Trade Manager, OOCL; Mr. Edward Zaninelli, Vice President of Trans-Pacific Trade Westbound Commercial, OOCL; and Ms. Jamie Noble of Mariani Nut Company, who is a customer of OOCL from which we received the honor.
Orient Overseas Container Line (OOCL) Limited is a wholly-owned subsidiary of Hong Kong Stock Exchange listed Orient Overseas (International) Ltd. Headquartered in Hong Kong, OOCL is one of the world's largest integrated international container transportation and logistics companies, with more than 270 offices in 60 countries. Linking Asia, Europe, North America, the Mediterranean, the Indian sub-continent, the Middle East and Australia/New Zealand, the company offers transportation services to all major east/west trading economies of the world. OOCL is one of the leading international carriers serving China, providing a full range of logistics and transportation services throughout the country. It is also an industry leader in the use of information technology and e-commerce to manage the entire cargo process. (http://www.oocl.com/)
