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Import Procedures
Customer Service Guide

Import Process


Proof of Union Status PoUS
OOCL announcement EU customs PoUS​


Arrival Notice

 Arrival Notices will be sent to customer:

  • Normally with in 1 day before vessel arrival at port, or latest on the arrival day for short transit time shipment

For arrangement to receive arrival notice through My OOCL Center, please refer to:

http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Arrival+Notice.htm

Delivery Order

Delivery Order will be released with in 24 hours upon the submission of:

a)     payment of outstanding charges including Detention and Demurrage

b)     submission of relevant IB documentation

c)      duly endorsed Original Bill of Lading; or a proof of identity if a Sea Waybill

 Any other information please contact our Customer Service: 
http://www.oocl.com/finland/eng/localinformation/localcontacts/

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