Export Process

Place a Booking

Customer can place bookings with us through the following channels:

1.      Online booking via My OOCL Centre (http://www.oocl.com/)

Booking Acknowledgement will be sent within 3 Hours after validation

You need to register before making the first booking.  Please register at https://moc.oocl.com/admin/registration/reg_registration_submit_main.jsf. 

For detail, please refer to
http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Booking.htm

2.      EDI Booking

Booking Acknowledgement will be sent within 3 Hours after validation

Please refer to http://www.oocl.com/eng/ourservices/eservices/edi/

3.      Email Booking

Booking Acknowledgement will be sent within 3 Hours after validation

Please send your Booking Order to 
[email protected] ,
[email protected] ,

For reefer, dangerous goods, shipper owned containers, additional forms are required.

Please fill in the appropriate forms and upload to us via the Shipment Folder in My OOCL Center. 

For details of the Shipment Folder, please visit: http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Shipment+Folder.htm.

For additional forms, please visit:
http://www.oocl.com/france/eng/localinformation/eforms/

For Booking general enquiries, please enquire via:
My OOCL Centre http://www.oocl.com/ or
OOCL Mobile http://m.oocl.com/

Any other information not available from above 3 channels, please contact our Customer Service: http://www.oocl.com/france/eng/localinformation/localcontacts/

Export documentation

The ECSI should be submitted by the required cutoff, to our export doc dept.
This can be done on line or by email to [email protected]
To help us create the Bill of lading accurately, customers are encouraged to use a form which a number of our clients

Already use on MOC Find shipment Folder.

For shipments against Letters of credit and consolidation shipment, we follow the same process.

OOCL will then provide a draft for customers to check an approve at the exception of someone (minus percentage) who consider cross checking should Be done by the carrier themself.

Before Final issue of B/L release Obl or sea way bill(express bl) then we upload bl to My Oocl Center and advised each Customers

Cargosmart identification to print on BL Header Oocl paper only Original bl .  As per environmental saving and greenweek involvement we limit waste of paper and reduce Oocl cost. We continue to promote each dailywork the Ecommerce tools Eshipping instruction Ebl  Einvoice at each time we receive specific phone call  from our customers to convince them to use IVR and by Selfservice on  www.oocl.com .

Business Benefits

• Improves document turnaround time
• Provides savings on phone, fax, and courier costs
• Reduce the data capturing of our doc center

 VIB Vessel information Board
We CSU/DOC want to reduce the limitation on phone call and provide all VIB REGION with the following linkages to our Local Customer regularly by written confirmation

http://www.oocl.com/france/eng/localinformation/vib/

http://www.oocl.com/belgium/eng/localinformation/vib

http://www.oocl.com/netherlands/eng/localinformation/vib

BLViewPrint.ppt
e_Invoice.ppt

INVOICE OPTIONS : Original invoices can be provided  
Always by posting (as per French financial law legislation)

Always in Scope of saving environmental – greenweek we have stopped the printing of invoice copy on header oocl paper.

Automatically by on line download using my oocl center
        By EDI

Copy of invoice can be provided
-          By on line download using MY OOCL CENTER
-          Email

Cash invoice
-          By on line download using MY OOCL CENTER
-          By email dedicated and trakc follow up for immediate payment

Invoice queries 
Please email invoice queries to [email protected]  LEHRETFAC within 7 days of invoice receipt. Improves document/return invoice turnaround time. Please include appropriate evidence to support the claimed rates for example a copy of cotation or negociation with cso reference or svc reference from our salesman issuance.

Payment Method

     Payment should be made in invoice currency EUR and/or USD as per Term and Conditions received  from customer and approved by OOCL with commun commercial business.

    Our secured method of payment is BANK Transfer, we can accept EUR Payment by cheque only for inbound cargo - handled and cleared funds available in our account, prior to release being given.

    All payments in Foreign currency must be made by Bank transfer – pls forward all remittance advices to email address : [email protected]

 Our bank details are :

EUR Account

USD Account