Dear Customer,

with the introduction of “Secure Chain" in the Port of Rotterdam, container shipments can now be securely released or transferred to authorized parties electronically via the Portbase Application “Port Community System" (PCS). The use of PIN codes for imports in/via the Port of Rotterdam will be completely abolished for all trades and shipments effective 01 February 2025.

To enable OOCL (Orient Overseas Container Line) to release container shipments for you through Portbase/PCS, you must be registered with Portbase (Secure Chain - Forwarders - Portbase). The use of the Portbase/PCS service called “Cargo Release Manager" is free of charge. Through this service, you can view your released shipments and transfer them to third parties (truckers, rail, customs, etc.). Alternatively, you can opt for the paid service called “Cargo Controller", which offers additional features.

For quick access to the status (payment/documents) and further information about your OOCL shipments, we now have the new platform called “GBCR - Global Cargo Release Application" (Cargo Release | GSBN). The shipment data for OOCL shipments is electronically transmitted between GBCR and Portbase. Cargo Release must be requested via this application.

Here's what you need to do:

• Register with GBCR (OOCL - Registration). Full user guide for GBCR can be found here

• Register with Portbase/PCS (Portbase | IAMconnected)  and link your account with OOCL(customer reference = customer ID on the OOCL invoice - 10 digits)
• Submit your release requests via GBCR (no more PIN codes).

If the registration process is not done in time, we have to advise you that any Quay Rent and  Detention (DD2in1/Detention) will be charged against the cargo. The carrier will not bear the costs.

The outlined process will become mandatory, effective 01 February 2025. There will be no alternative or PIN codes. Once your Portbase-Account is linked and you have a GBCR-Account - we will exclusively handle all your shipments via this tool - regardless of the Origin of the shipment.

For further information, please feel free to reach out to the OOCL Inbound Customer Service Team.

You are already linked to OOCL in Portbase and have a GBCR account? Then please ignore this message.

Best Regards, 

OOCL Customer Service East & North Europe Group ​ 

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