Ref : HKG-2009-23
ANNOUNCEMENT
Enhancement of Hong Kong Customer Service Hotline
Dear Customers,
As we are committed to improving our service continuously, we are pleased to introduce our newly enhanced Customer Service Hotline starting from 29 June 2009. An identification number (PIN) will be sent to each customer once you have registered with our website either at www.oocl.com or www.cargosmart.com. As easy as ever, by dialing our Customer Service Hotline at 852-2506 6666 and inputting your unique PIN number, you can acquire your shipment details anytime in the highest security. Beyond this, this PIN number will provide you access to the following:
- Requesting email copies of freighted Bill of Lading.
- Requesting email copies of Arrival Notice.
- Enjoying the most efficient service by our Customer Service Representatives, who attain your customer profile and active shipment information.
If you do not receive our PIN and would like to enjoy these privileges, please feel free to email us at [email protected] or start your easy registration at www.oocl.com now.
Should you have any queries, please feel free to email us at [email protected]
For more information, please visit our website http://www.oocl.com/
