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Payment Procedures
Customer Service Guide

Payment Procedures


Invoice

Please obtain Original Invoice as well as Copy Invoice through any of the following channels:

a)    Download from http://www.oocl.com/

b)    Via EDI.  We can handle both the EDIFACT as well as X.12 formats.  Please refer to http://www.oocl.com/eng/ourservices/eservices/edi/ for implementation guides, more information about messages, formats and protocols, and other information to help you get started

c)    eMail.  Please contact our customer service representative for the service.  http://www.oocl.com/indonesia/eng/localinformation/localcontacts/

d)    Dial 30405151 and follow Interactive Voice Response (IVR) system instruction to receive Copy invoice via email

 

Payment Method

IDR

Account Name:       Orient Overseas Container Line Ltd

Bank Name: PT BANK DANAMON INDONESIA TBK

Account Number:  

003595104997

00-347-53871          (for Container Deposit – IDR)


Account Name:       Orient Overseas Container Line Ltd

Bank Name: Citibank N.A

Account Number:  

0-103987-008

Account Name:       OOCL (EUROPE) Limited

Bank Name: Citibank N.A

Account Number:  

0-107319-018


USD


Account Name:       Orient Overseas Container Line Ltd

Bank Name: Citibank N.A

Account Number:  

0-103987-539​


Important Notice:

1.    Please indicate correct B/L number(s) against payment in deposit slip to enable timely document release at counter

2.    Please deposit correct amount against payment (note: no changes available; USD buying/selling is available at bank counter at prevailing rate of exchange)

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