​​Import Process
 

Arrival Notice

Arrival Notices will be sent to customer:

- 1 day before vessel arrival at port for short transit time shipment.
- At least 3 days before vessel arrival at port for long transit time shipment. 

For arrangement to receive arrival notice through My OOCL Center, please refer to: http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Arrival+Notice.htm

Delivery Order

Delivery Order will be released upon the submission of: 

a)    payment of outstanding charges including Detention and Demurrage (Please refer to http://www.oocl.com/korea/eng/localinformation/ddfreetime/ )

b)    submission of relevant IB documentation

c)    duly endorsed Original Bill of Lading; or a proof of identity if a Sea Waybill

Merchant Haulage Arrangement

a)    Please access My OOCL Center and submit service request; or

b)    Send email to [email protected] for such arrangement.

Invoice

Please obtain Original Invoice as well as Copy Invoice through any of the following channels: 

a)     Download from http://www.oocl.com/
b)     Send request email to [email protected]
c)     Dial 2-3982300 and follow Interactive Voice Response (IVR) system instruction to receive Copy invoice via email or contact CSU B/L team( 0-#-2 )

Payment Method

Bank in Deposit