Position
Customer Services Executive (OLL Logistics)
Job Location
Petaling Jaya Office
Key Responsibilities
- Handle Export FCL, LCL, and Air Freight bookings in accordance with customer SOP and service requirements.
- Coordinate and arrange Container Trucking for cargo pick-up and delivery.
- Ensure all bookings are submitted accurately and on time to carriers, co-loaders, and service providers.
- Prepare and verify export documentation, including booking confirmations, shipping instructions, and other related documents.
- Monitor shipment status and provide timely updates to customers.
- Liaise closely with carriers, warehouses, transporters, and internal teams to ensure smooth cargo movement.
- Manage customer inquiries, resolve issues promptly, and maintain a high level of customer satisfaction.
- Ensure compliance with company policies, customer SOPs, and regulatory requirements.
- Maintain accurate records and update systems with booking and shipment information to meet KPI deadlines.
HOW TO APPLY
If yo u would like to commit to a rewarding career in the OOCL Group, please email your application with detailed resume to hra-omsb@oocl.com or address to:
Human Resources Department
Orient Overseas Container Line (Malaysia) Sdn Bhd- (234972-U)
Unit 10.2, Level 10, Menara Axis,
No. 2, Jalan 51A/223, 46100 Petaling Jaya,
Selangor, Malaysia.
