​​​​​​IMPORT PROCESS

OOCL NETHERLANDS BRANCH

Arrival Notice

Arrival Notices will be sent to customer

·         2 days before vessel arrival at port for shorter transit time shipments  (USA/Canada/Intra Europe)

·         4 days before vessel arrival at port for long transit time shipment (Far East)

For arrangement to receive arrival notice through My OOCL Center, please refer to:
 http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Arrival+Notice.htm
Delivery Order

Release note  or release directly on the terminal upon the submission of:

a)    payment of outstanding charges including Detention and Demurrage 

b)    duly endorsed Original Bill of Lading if applicable

c)    in case of SW Bill or telex release,   written authorization required from the Consignee if handling party (freight forwarder/custom broker) is not the Consignee

d)    in case of direct release request on the terminal :  written request to release on the terminal on own applicant’s responsibility and liability.        

Carrier Haulage Arrangement

Send e-mail to :

RTMIBASIA@oocl.com for shipments ex Far East/  Australia and Intra-Europe

RTMIBATLA@oocl.com for shipments ex USA/Canada/Mexico arriving in Rotterdam

ANRIMP@oocl.com for shipments ex USA/Canada/Mexico arrving in Antwerp

not later than 2 working days prior to arrival in Antwerp or Rotterdam to enable us to book the slots with the haulage companies within the demurrage free times.    In case of late booking,  demurrage will be applicable and will be billed,  timely booking is hence required to minimize your costs.

The instruction must contain the following data :

-       date and hour of delivery

-       full delivery address

-       customs status : bonded or customs cleared

Payment Process

Invoice

Please obtain Original Invoice as well as Copy Invoice through any of the following channels:

1.   Online via My OOCL Center (www.oocl.com)

My OOCL Center Invoices and Payment provides centralized visibility to your invoices and tools to      improve your payment process with OOCL. You can search for invoice details, view OOCL charges, and print invoices that have been uploaded to your account. 

For more details on Invoice Printing, please visit
http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Invoices+and+Payment.htm

2    Invoice via EDI

We can handle both the EDIFACT as well as X.12 formats.  Please refer to
 http://www.oocl.com/eng/ourservices/eservices/edi/  for implementation guides, more information about messages, formats and protocols, and other information to help you get started. 

3.   Invoice via E-mail (Copy Invoice only)

Please contact our customer service representative for this service.  http://www.oocl.com/netherlands/eng/localinformation/localcontacts/

Payment Method

1.   Cash via counter

Visiting address:

OOCL Netherlands Branch

Weena  Zuid 164

3012 CN Rotterdam

2.   Bank  Transfer

HSBC Bank, Amsterdam

Account number for EUR currency : 73-74-20-553

Account number for USD currency : 73-74-20-561

For customers outside The Netherlands :     

EUR IBAN NL 94 HSBC 737420553

USD IBAN NL 72 HSBC 737420561