CUSTOMER ADVISORY_Manual Booking Fee Effective 1st January 2022
Customer
Advisory
Manual
Booking Fee
Effective 1st
January 2022
Dear Customers,
Please be advised that from 1st January, 2022,
customers with northbound shipments from Australia and New Zealand will be
required to make their bookings through the MyOOCL.com (MOC) Portal at www.oocl.com, CargoSmart Portal at www.cargosmart.com, or through our EDI and other
Direct Data Integration options. All bookings received by email or phone will
be considered a Manual Booking. From 1st January 2022 a
Manual Booking Fee (MBF) will apply:
Booking
Office Region | Manual
Booking Fee (MBF) |
Australia | AUD 50 /
Booking |
New
Zealand | NZD 50 /
Booking |
With so many of our customers already enjoying the
benefits of faster booking turnaround times when using the MyOOCL.com (MOC)
Portal, CargoSmart Portal or EDI, we now encourage all customers to take the
easy steps to do the same. From November 1, the OOCL Customer Service and Sales
teams will be working with our customers to ensure a smooth transition away
from Manual Bookings before 31st December 2021.
Yours
faithfully,
OOCL (New Zealand) Ltd.
