Export Process

Place a Booking

 Customer can place bookings with us through the following channels:

1.     Online booking via My OOCL Centre (http://www.oocl.com/) or CargoSmart (http://www.cargosmart.com/). 

Booking Acknowledgement will be sent within 2 Hours

You need to register before making the first booking.  Please register at https://moc.oocl.com/admin/registration/reg_registration_submit_main.jsf. 

For details, please refer to

http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Booking.htm

2.     EDI Booking

Booking Acknowledgement will be sent within 2 Hours

We can handle both the EDIFACT as well as X.12 formats.  Please refer to http://www.oocl.com/eng/ourservices/eservices/edi/ for implementation guides, more information about messages, formats and protocols, and other information to help you get started. 

 3.     Email Booking

Booking Acknowledgement will be sent within 4 Hours

Please fill in the Booking Order Form

(http://www.oocl.com/philippines/eng/localinformation/eforms/) and email form to [email protected]

For reefer, dangerous goods, shipper owned containers, additional forms are required.  Please fill in the appropriate forms and send to [email protected]

and upload to us via the Shipment Folder in My OOCL Center.

For details of the Shipment Folder, please visit:

http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Shipment+Folder.htm.

For additional forms, please visit:

http://www.oocl.com/philippines/eng/localinformation/eforms/default.htm

For Booking general enquiries, please enquire via:

My OOCL Centre http://www.oocl.com/ or

OOCL Mobile http://m.oocl.com/ or

CargoSmart http://www.cargosmart/

Any other information not available from above 3 channels, please contact our Customer Service:

http://www.oocl.com/philippines/eng/localinformation/localcontacts/

Export Documentation

Shipping Instruction (SI).  Please submit SI to us on/ before the S.I. cutoff  as per below schedule:

I.                 FINAL SHIPPING INSTRUCTION (EXCLUDING TRANSPACIFIC)

 II.               FINAL SHIPPING INSTRUCTION for TRANSPACIFIC

Customer can submit SI to us through the following channels:

1. SI via My OOCL Centre (http://www.oocl.com/) or CargoSmart (http://www.cargosmart.com/). 

Draft B/L will be available within 6 working hours upon receipt of complet SI.

2. SI via EDI

 We can handle both the EDIFACT as well as X.12 formats.  Please refer to http://www.oocl.com/eng/ourservices/eservices/edi/ for implementation guides, more information about messages, formats and protocols, and other information to help you get started. 

Draft B/L will be available within 6 working hours upon receipt of complete SI

3.  SI via eMail form

Please fill in the SI Template form  (http://www.oocl.com/philippines/eng/localinformation/eforms/) and email the form to [email protected]

Draft B/L will be available within 24 hours upon complete S.I. is submitted.

Issuance of Original Bill of Ladings (OB/Ls) or Sea Waybill (Express Bill)

For complete SI received before the vessel sailed, the OB/L will be ready for collection within 24 hours after vessel sailed.

For complete SI received after vessel sailed, the OB/L will be ready for collection within 24 hours after submission of the complete SI.

You may obtain OB/Ls or Sea Waybill by:

·        On-Line Download through My OOCL Center (http://www.oocl.com/eng/ourservices/eservices/myooclcenter/BL+Document+Manager.htm)

·        OOCL Counter Offices

(http://www.oocl.com/philippines/eng/localinformation/eforms/)

Import Process

Arrival Notice

Arrival Notices will be sent to customer

• 1 day before vessel arrival at port for short transit time shipment
• At least 1 day before vessel arrival at port for long transit time shipment.

For arrangement to receive arrival notice through My OOCL Center, please refer to:

http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Arrival+Notice.htm

Delivery Order

Delivery Order will be released upon the submission of:

a)    payment of outstanding charges including Detention and Demurrage (Please refer to

http://www.oocl.com/philippines/eng/localinformation/ddfreetime/

b)    submission of relevant IB documentation

c)    duly endorsed Original Bill of Lading; or a proof of identity if a Sea Waybill

   
Merchant Haulage Arrangement

a) Please access My OOCL Center and submit service request; or

b) Send email to [email protected]  for such arrangement.

Payment Process

Invoice

Please obtain Copy of Invoice via email.  Please send email to [email protected] for non-credit account.

Payment Method

Bank In Deposit – All Banco De Oro Branches

a.)   Payment via Over-the-Counter

-        Cash/check, peso/dollar payment.  Fill up Payment Slip Form (orange form) with details:         

Company Name:           OOCL or Orient Overseas Container Line

Institution Code  :           9230 (peso) or 9260 (dollar)

Subscriber acct no:        B/L reference number (should be 10digits)

Subscriber Name:           Client’s company name

b.)   Payment via deposit on either of our accounts

     Peso account no.:           1650-07165-3

     Dollar account no.:          1650-11838-2

File Name

Download (200KB)