Abolition of PIN codes for imports to and via the Port of Rotterdam
Dear Customer,
with the introduction of “Secure Chain"
in the Port of Rotterdam, container shipments can now be securely
released or transferred to authorized parties electronically via the
Portbase Application “Port Community System" (PCS). The use of PIN codes
for imports in/via the Port of Rotterdam will be completely abolished for all trades and shipments effective 01 February 2025.
To
enable OOCL (Orient Overseas Container Line) to release container
shipments for you through Portbase/PCS, you must be registered with
Portbase (Secure Chain - Forwarders - Portbase).
The use of the Portbase/PCS service called “Cargo Release Manager" is
free of charge. Through this service, you can view your released
shipments and transfer them to third parties (truckers, rail, customs,
etc.). Alternatively, you can opt for the paid service called “Cargo
Controller", which offers additional features.
For quick
access to the status (payment/documents) and further information about
your OOCL shipments, we now have the new platform called “GBCR - Global
Cargo Release Application" (Cargo Release | GSBN). The shipment data for OOCL shipments is electronically transmitted between GBCR and Portbase. Cargo Release must be requested via this application.
Here's what you need to do:
- Register with Portbase/PCS (Portbase | IAMconnected) and link your account with OOCL(customer reference = customer ID on the OOCL invoice - 10 digits)
- Submit your release requests via GBCR (no more PIN codes).
If
the registration process is not done in time, we have to advise you
that any Quay Rent and Detention (DD2in1/Detention) will be charged
against the cargo. The carrier will not bear the costs.
The outlined process will become mandatory, effective 01 February 2025.
There will be no alternative or PIN codes. Once your Portbase-Account
is linked and you have a GBCR-Account - we will exclusively handle all
your shipments via this tool - regardless of the Origin of the shipment.
For further information, please feel free to reach out to the OOCL Inbound Customer Service Team.
You are already linked to OOCL in Portbase and have a GBCR account? Then please ignore this message.
Best Regards,
OOCL Customer Service East & North Europe Group
